Teams at Dakota

Leads fraud operations across card, ACH, wire, and stablecoin transactions. Owns fraud policies, controls, thresholds, investigations, alert and case decisions, disputes, chargebacks, partner reporting, and post-mortems. Tunes fraud rules, analyzes patterns and false positives, manages escalations, and partners with Compliance and Engineering to scale tooling and processes using AI.

Leads financial crimes compliance across fiat and digital asset products, overseeing AML, CTF, sanctions, fraud, KYC, transaction monitoring, investigations, risk assessments, controls, regulatory engagement, and remediation. The role manages FCC technology implementations, blockchain analytics vendors, monitoring scenarios, model validation, data quality, governance, and complex cross-functional initiatives while advising executives and regulators.

Own the client support queue for API and business banking clients, investigate payment exceptions across wires, ACH, SWIFT, and stablecoin rails, coordinate with bank partners, monitor transactions and alerts, and communicate onboarding and account updates. The role also involves writing bug reports, creating runbooks and help center content, identifying recurring issues, and driving root-cause fixes with engineering, operations, and compliance teams.