Teams at DataSite

Manage assigned Grata accounts to ensure high customer satisfaction and ROI. Drive onboarding, adoption, renewals, upsells, and churn mitigation. Serve as primary client contact, deliver executive reviews, coordinate with Product/Engineering to resolve issues, and grow revenue while tracking NRR, NPS, and engagement metrics.

Lead and manage the engineering team owning Grata's proprietary company data. Oversee large-scale ingestion, entity resolution, search/indexing, pipeline reliability, data quality, and cross-functional delivery while coaching engineers and balancing short-term delivery with long-term technical health.

Manage and grow strategic investment and banking accounts through proactive relationship building, strategic account planning, upsells/cross-sells, renewals, contract negotiations, and cross-functional collaboration to meet quarterly and annual revenue targets.