Jobs at Delta Dental Insurance Company

Leads the Grievances and Appeals Department, managing staff, claim appeal and dispute inventories, regulatory compliance, process improvement, training, and operational standards. Analyzes trends, develops best-practice protocols, improves efficiency and cost containment, and collaborates with internal partners to reduce grievance and appeal volume while supporting quality dental care and organizational objectives.

Evaluates strategic investments, mergers and acquisitions, and growth opportunities through financial modeling, investment analysis, benchmarking, and scenario evaluation. Leads planning, budgeting, forecasting, performance reporting, variance analysis, profitability analysis, and cost-benefit assessments. Develops complex financial models, measures post-implementation value realization, improves processes, mentors junior analysts, and delivers data-driven recommendations to business and finance leaders.

Supports financial planning, budgeting, forecasting, reporting, and unit economics for federal government programs. Performs trend, variance, profitability, scenario, rate review, and cost-benefit analyses; develops complex financial models; evaluates contract economics and business drivers; supports bids, renewals, and pricing decisions; leads process improvements; communicates insights to stakeholders; and mentors junior team members.

Leads financial planning, budgeting, forecasting, reporting, variance analysis, profitability analysis, and complex financial modeling. Partners with underwriting, actuarial, accounting, and business teams to evaluate scenarios, quantify uncertainty, assess product performance, and improve enterprise decision-making. Manages process improvement initiatives, mentors junior analysts, and communicates financial insights to leaders and business partners.

Performs complex billing, premium reconciliations, payment and invoice analysis, account resolution, refunds, reclassifications, ACH reporting, and discrepancy investigation. Provides client support, prepares reports and escalations, mentors team members, reviews procedures, and supports system testing and process improvements. Collaborates with accounts receivable and other business teams to resolve balances, validate transactions, and improve billing accuracy.

Build, maintain, and support scalable Oracle HCM applications, integrations, extensions, reports, interfaces, and customizations. Partner with HR and technical teams to define requirements, design solutions, troubleshoot issues, test and deploy production-ready software, monitor performance, document systems, and support continuous improvement. Mentor engineers, participate in architecture and code reviews, manage Oracle Support requests, and ensure application security, scalability, and reliability.

Designs and governs scalable, secure, cloud-native data architectures and platforms. Responsibilities include defining data flows, integration patterns, storage and processing strategies, pipelines, governance, security, interoperability, and AI/ML enablement. The role evaluates technologies, oversees vendors, leads architecture reviews and proofs of concept, collaborates with business and IT stakeholders, develops technology roadmaps, and mentors data architects and engineers.

Lead FP&A activities including driver-based models, forecasting, budgeting, variance and scenario analysis, monthly reporting, executive dashboards, and BI-driven insights. Partner with stakeholders, mentor 1–3 team members, drive automation and process improvement using ERP/EPM and data visualization tools, and support disciplined financial decision-making.

Support and develop enterprise Pega applications within a centralized Center of Excellence. Troubleshoot platform and configuration issues, review guardrail compliance, manage reusable components and Enterprise Class Structure elements, assist with releases and CI/CD deployments, and support upgrades through regression testing, impact analysis, and monitoring. Document standards, maintain the CoE knowledge base, and help onboard developers and vendors.

Administer biweekly payroll for salaried and hourly employees, ensuring accurate processing and compliance with laws, policies, and union agreements. Reconcile payroll, funding, bank and general ledger accounts; manage payroll systems, deductions, garnishments, leave payments, union dues, audits, and year-end W-2 activities. Provide employee and management support, resolve discrepancies, maintain payroll configurations, and contribute to process improvements.

The Senior Salesforce Engineer will design and develop scalable Salesforce solutions using Apex and LWC, implement AI features, collaborate with teams, and mentor juniors while ensuring best practices.

Design, develop, configure, and support enterprise Oracle Cloud EPM solutions (Planning, FCCS, ARCS, EDMCS, Narrative Reporting). Build integrations (REST APIs, EPM Automate, OIC), develop business rules/Groovy scripts, automate data loads and financial close processes, maintain BI Publisher reports, provide production support, lead upgrades and environment refreshes, optimize performance, enforce governance, and mentor junior engineers while partnering with Finance and IT stakeholders.

The Senior Director of Clinical Quality & Policy leads clinical quality, policy, and utilization management, ensuring evidence-based care and integration of oral health with overall health outcomes, while shaping strategic partnerships and improving clinical performance.

The Senior Applications Analyst oversees Business Needs Assessments for Oracle Cloud ERP, optimizing applications and translating business requirements into system designs. Responsibilities include leading documentation, managing the application lifecycle, and collaborating with technical teams to ensure functionality and data integrity.

Design, build, and maintain CI/CD pipelines and cloud infrastructure (Azure and multi-cloud) using GitHub Actions, Terraform, Jenkins and Docker. Automate deployments, support containerized Java/Node.js apps, configure web/app servers, and train developers to improve DevOps maturity.

Lead business requirements and solutioning across the development lifecycle: gather and document requirements, model processes, configure COTS applications, support testing and UAT, perform root cause analysis, and liaise with stakeholders to ensure delivered systems meet business needs.

Lead division-level budgeting, forecasting, and monthly performance reporting. Build and maintain complex financial models, perform variance, profitability, scenario and cost-benefit analyses, drive process improvements, mentor junior analysts, and communicate insights to support strategic business decisions.

Manage day-to-day clinical appeal review operations and oversee Clinical QM and Grievance & Appeals. Lead clinical governance, ensure regulatory compliance, analyze trends, identify quality risks, design and implement quality improvement initiatives, develop policies and workflows, and provide cross-functional training and clinical subject-matter expertise.

Lead engineering team to define and execute threat detection, platform, analytics, and automation roadmaps. Advance automated, AI-augmented detection and response across SIEM/EDR/NDR/SOAR and cloud environments, partner with Incident Response, and drive measurable risk reduction via metrics and team development.