Teams at Devoted Health

Lead development of AI systems that monitor and evaluate millions of member interactions, drive performance of high-volume voice and chat agents, and build coaching workflows and visualizations to improve frontline and AI agent outcomes. Embed with frontline teams, scale reusable frameworks across functions, and manage a small team of operators and agent builders to ensure adoption and impact.

Manage end-to-end paid digital marketing campaigns across Meta, YouTube, Search, and other channels. Coordinate vendors, collaborate with creative and compliance teams, ensure error-free materials, track performance in Looker and Google Sheets, and use project management tools to keep multiple campaigns organized and optimized.

Lead regulatory compliance activities for Medicare Advantage operations: track and implement regulatory communications, support audits and reporting, perform exclusion screening and entity management, analyze metrics and APCD data, prepare board materials, and support AI initiatives and cross-functional compliance requests to ensure adherence to federal and state requirements.