Teams at DFIN

As a Manager of Strategic Partnerships and Alliances, you will drive revenue through partnership development, collaboration with stakeholders, and implementation of go-to market strategies. Your responsibilities include identifying new partnerships, negotiating deals, and managing multiple projects to enhance market presence.

Lead frontend architecture and implementation for a high-performance SPA and Node.js BFF. Solve algorithmic, concurrency, and memory challenges, optimize performance and builds, drive observability, security, and CI/CD, mentor engineers, and collaborate with product, UX, and SRE teams to deliver resilient, distributed real-time collaborative features.

Design and deploy Zendesk Advanced AI Agents and Copilot to deflect support tickets and automate L0/L1 resolutions. Identify high-impact use cases, build agentic workflows that call external APIs, collaborate with Security/IT and Support Ops on governance and rollout, and track AI impact (deflection, automated resolutions, accuracy) to continuously tune performance.