Teams at DigitalOcean

The Principal Software Engineer will lead the technical direction for Platform-as-a-Service at DigitalOcean by designing scalable systems, mentoring engineers, and collaborating across teams to enhance developer experience and platform performance.

The role involves guiding customers through Kubernetes migrations, optimizing cloud architectures, and collaborating with various teams to enhance customer success and product development.

As a Customer Success Engineer, you will provide technical support for database and cloud infrastructure, diagnose issues, optimize performance, and guide customers in best practices. You'll collaborate with cross-functional teams, handle escalations, and contribute to documentation and automation efforts.