Teams at EAB - Education business

Manage a $4M+ portfolio of higher-education technology accounts, securing annual renewals, negotiating contract terms, and identifying upsell opportunities. Build relationships with senior institutional stakeholders, coordinate with partner success and delivery teams, monitor account health, manage renewal pipelines, maintain Salesforce data integrity, and develop commercial strategies. The role involves substantial phone-based communication and approximately 10–30% travel.

Develop new business and expand partnerships with higher education institutions by prospecting, presenting consultative solutions, managing sales pipelines, negotiating contracts, and meeting revenue goals. The role builds executive relationships, diagnoses institutional challenges, maps needs to EAB services, collaborates with sales and delivery teams, monitors competitors, and coaches a Sales Associate. Travel of 25–50% is required.

Provides strategic advising and product expertise for Navigate360 Enrollment Success partners. Drives technology adoption, analyzes utilization and partner health data, manages escalations, develops success plans and scalable enablement resources, and collaborates with Product, Engineering, Support, and Partner Success teams. Leads partner meetings, trainings, process improvements, and post-launch interventions to improve enrollment outcomes and partner value.