What's the Company Culture Like at Eargo in San Jose?

Key Insight for Candidates

• Collaborative & Supportive Culture: Colleagues in San Jose are often seen as supportive within a team‑centric, remote‑friendly culture that emphasizes partnering to help customers. Feedback suggests this setup fosters connection and day‑to‑day collaboration across functions.
• Innovation & Creativity: Teams in the San Jose hub are encouraged to “Be Bold, Be Nimble, Be Real,” reflecting an experimentation mindset and quick iteration. This values‑driven approach supports trying new ideas while solving customer problems.
• Healthy Workload & Retention: The San Jose office is part of a hybrid, remote‑friendly setup that emphasizes autonomy and flexibility. Feedback suggests this flexibility helps maintain a manageable daily rhythm for many roles.

• Change Fatigue & Ineffective Decision-Making: Employees in San Jose have worked through company‑wide restructuring, leadership turnover, and a 2025 merger, creating uncertainty about priorities and roles. These shifts can tax focus and slow decisions during integration.
• Poor Communication: Some accounts describe leadership not listening and shifting direction in ways that disrupt teams, indicating uneven clarity and voice across groups that include San Jose.
• Low Morale & Disengagement: Layoff cycles and cost‑reduction efforts have been linked to dips in morale, which can affect how valued local teams feel during transitions.