Teams at ECI Software Solutions

Lead cross-functional governance for large-scale product initiatives (modernization, AI/ML, multi-quarter programs). Own executive-ready status reporting, milestone/KPI tracking, risk identification/escalation, and stakeholder communication to keep projects on schedule and support prioritization decisions.

Own the product data backbone and operating rhythm: define standardized metrics and data dictionary, build product-health dashboards, run churn/win-loss and product P&L analysis, manage initiative tracking and reporting, administer product tooling, and enable consistent decision-making across 60+ products as a senior individual contributor.

Serve as primary implementation lead for new customers of ECI software: gather requirements, perform fit-gap analysis, configure systems, engineer solutions, conduct testing, manage data migration, oversee go-live and post-go-live consulting, and handle project administration and escalations.