Teams at Ellipsis Health

Build and operate highly reliable, scalable production, development, and QA environments for AI/ML services, APIs, and web applications. Responsibilities include Kubernetes cluster management, CI/CD and GitOps automation, security scanning integration, observability, access controls, audit logging, disaster recovery, availability improvements, and cloud cost optimization. The role requires strong cloud, infrastructure-as-code, DevOps, programming, and security experience.

Lead the post-sales lifecycle for enterprise healthcare customers deploying Ellipsis Health’s conversational AI care manager. Own implementation delivery, adoption, retention, expansion, lifecycle operations, sales-to-delivery alignment, product feedback, and customer success playbook development. Partner cross-functionally with Commercial, Product, Engineering, and Operations to deliver measurable clinical and operational value, establish predictable deployment processes, and scale customer success operations.

Lead design and deployment of production-grade agentic AI systems for healthcare. Architect scalable multi-agent orchestration, data curation pipelines, evaluation frameworks, and translate ML research to secure, low-latency clinical applications while mentoring engineers and collaborating with clinical and product teams.