Teams at Emerald Technologies

Manages customer programs for an electronics manufacturing services provider, overseeing relationship management, customer satisfaction, delivery, communication, revenue forecasting, business execution, and commercial contract compliance. Serves as the primary customer liaison, leads meetings, tracks issues, and coordinates internal and external stakeholders. Requires manufacturing industry experience, customer account development, commercial management, strong communication, and proficiency with Microsoft Office.

Manages customer programs for an electronics manufacturing services provider, overseeing relationship management, customer satisfaction, delivery, communication, revenue forecasting, commercial execution, and contract alignment. Coordinates internal teams, tracks issues, communicates program status, and supports customer account development and revenue growth. Requires manufacturing industry experience, knowledge of engineering and technical services, strong communication skills, computer proficiency, and U.S. Person eligibility under ITAR regulations.

Leads strategic customer accounts by developing growth strategies, managing commercial agreements, expanding partnerships, driving sales funnels and opportunities, negotiating pricing, and achieving revenue objectives. Oversees account plans, proposals, financial approvals, value propositions, and customer relationships while coordinating commercial and operational performance. Requires manufacturing experience, strong strategic account management expertise, and up to 30% domestic travel.