Jobs at Everbridge

Supports global security operations, including Secure Journey Management and security assistance activities. Coordinates projects, clients, vendors, quotations, approvals, purchase orders, invoicing, risk assessments, and post-task reconciliation. Maintains operational records across Salesforce Health Cloud, Salesforce, and SharePoint while monitoring communication channels and responding to short-notice security requests. The role requires experience in security, intelligence, operational risk, or high-risk military, diplomatic, law enforcement, or close protection environments.

Own the technical relationship for Everbridge 360 AI customers, overseeing deployments, platform adoption, configuration, integrations, governance, documentation, and optimization. Support business continuity and resiliency programs, lead stakeholder meetings and QBRs, track adoption KPIs, provide administrator training, and serve as the primary escalation point. Collaborate with Account Management, Product, Engineering, and Support to improve customer outcomes, satisfaction, and retention.