Jobs at EverCommerce

Leads the end-to-end development of an AI-enabled revenue cycle management platform, spanning frontend, backend services, APIs, event-driven workflows, data models, and AI agent orchestration. Partners with users, product, operations, and business leaders to deliver measurable outcomes. Sets technical direction, mentors engineers, promotes AI-assisted development, and ensures secure, reliable, HIPAA-compliant software through strong testing and monitoring.

Provides remote technical support for EverHealth SaaS healthcare applications through phone, chat, email, and customer portals. Diagnoses application, workflow, and configuration issues; documents troubleshooting; escalates complex cases; collaborates with Product, Engineering, Billing, and other teams; maintains knowledge-base content; and meets customer satisfaction, quality, productivity, and SLA goals.

Build and improve SalonBiz’s frontend-focused SaaS products using Angular, JavaScript, and PL/SQL. Deliver secure, high-quality software across features, bug fixes, technical improvements, releases, monitoring, deployments, and on-call support. Collaborate with Product, Design, QA, and Engineering in an agile environment while contributing to technical planning, software design, engineering standards, technical debt reduction, mentoring, and continuous delivery improvements.

Lead product strategy, roadmap, and execution for ZyraTalk and EverPro’s AI voice product line. Drive integrations across vertical SaaS products, prioritize voice and automation capabilities, conduct customer discovery, define KPIs, and partner with engineering, AI, sales, and customer success teams. The role also owns commercialization, packaging, adoption, and the transition from founder-led development to a scalable product management discipline.

Own pre-sales funnel analytics from lead to closed-won for EverHealth products. Build funnel conversion and pipeline-quality reporting, ICP and win/loss analysis, cohort and TAM analyses, Salesforce dashboards, and actionable insights for Sales, Marketing, and RevOps. Use AI tools to accelerate reporting and support GTM planning, quota modeling, and competitive intelligence.

Owns Workday Learning, Recruiting, Talent, and Advanced Compensation functionality. Designs, configures, tests, and deploys business processes, security settings, automations, integrations, and AI-enabled workflows. Partners with HR, Finance, IT, and analytics teams to improve processes, reporting, data integrity, compliance, and user experience. Leads requirements gathering, change management, training, release planning, audit support, and system enhancements while providing advanced user support and guidance to junior team members.

Designs, builds, tests, and deploys AI-enabled automations and copilots for GTM and RevOps. Creates reusable agent templates, prompt libraries, and orchestration patterns; implements end-to-end API integrations; monitors performance; documents and hands off production solutions; and trains/coaches business teams on safe, responsible AI usage and prompting best practices.

Manage inbound and outbound sales activities for Service Fusion, assess prospect needs, conduct online product demonstrations, negotiate and close new business, maintain pipeline activity, achieve sales quotas, and serve as a subject matter expert on products and the field service management software market.

Develop and maintain the DrChrono EHR platform across the full software development lifecycle. Responsibilities include requirements gathering and estimation, backend and frontend development, automated testing, deployment, documentation, prototyping, code reviews, mentoring, pair programming, demonstrations, and participation in Agile ceremonies. The role focuses on delivering stable, high-quality software using Python, Django, React, TypeScript, JavaScript, relational databases, and modern engineering practices.

Manages client relationships for the GuildQuality SaaS product, helping customers optimize ROI, increase engagement, and improve retention. Responsibilities include strategic account oversight, identifying upsell and cross-sell opportunities, supporting escalated issues, delivering product training, and coordinating implementation and brand inquiries. The role requires strong communication, analytical, problem-solving, presentation, and relationship-management skills in a technology-driven environment.

The Account Manager will grow the existing Updox customer base through quota-carrying upsell and cross-sell sales. Responsibilities include prospecting, discovery, product demonstrations, proposals, negotiations, closing, pipeline management, forecasting, and Salesforce updates. The role uses a consultative Sandler-based sales process and partners with implementation, onboarding, customer success, support, and product teams. Success is measured by quota attainment, expansion revenue, pipeline creation, conversion rates, forecast accuracy, and sales process execution.

The Account Executive will prospect independently, build a self-sourced pipeline, demonstrate healthcare software and RCM solutions, and manage consultative sales cycles through contract close. Responsibilities include Salesforce opportunity management, quota attainment, proposal development, customer needs analysis, and mentoring new team members. The role is hybrid in Woburn, Massachusetts, with potential travel to company offices and headquarters.

Manage lifecycle marketing automation programs across acquisition, nurture, conversion, onboarding, retention, expansion, and cross-sell. Build and optimize campaigns in Marketo and related platforms, handling segmentation, personalization, scheduling, QA, tracking, attribution, and troubleshooting. Collaborate with Growth, Sales, RevOps, Product, Customer Marketing, copywriting, design, and analytics teams to improve conversion, retention, pipeline velocity, customer value, and campaign ROI.

Own the full SaaS sales cycle for EverPro’s Customer Lobby and pulseM solutions, including prospecting, discovery, virtual demonstrations, proposals, negotiation, and closing. Build pipeline, forecast opportunities in Salesforce, achieve sales quotas, and provide consultative guidance to home service businesses. Partner with business development, marketing, customer success, and implementation teams to deliver a strong customer experience.

Lead Joist’s full-stack marketing strategy across acquisition, brand, product marketing, lifecycle, and go-to-market. Own growth, revenue, retention, experimentation, measurement, budget allocation, and the launch of Joist+. Build and lead a high-performing marketing team while partnering with Product, Growth, Data, Support, and central Marketing. Drive measurable customer and revenue outcomes across web and mobile product-led growth channels.

Lead a BI engineering team, overseeing dashboards, data models, SQL/dbt transformations, ETL pipelines, Airflow DAGs, data warehouses, CI/CD, governance, and quality standards. Partner with stakeholders to define reporting requirements, conduct advanced analyses, manage Agile projects, and develop data strategy. Mentor team members and support production deployments. This fully remote role requires travel to Denver for five business days each quarter.

Supports and enhances integrated finance systems across Quote-to-Revenue, Order-to-Cash, billing, and revenue recognition workflows. Configures and integrates Zuora applications with Salesforce and NetSuite, translates business requirements into functional specifications, troubleshoots reconciliation and data issues, performs testing and deployments, and supports SOX and ASC 606/IFRS 15 compliance. Collaborates with Finance, Accounting, IT, and Engineering teams in an Agile/Scrum environment while delivering automations, analytics, and continuous system improvements.

The staff software engineer will lead technical design, develop AWS microservices and automation solutions, and mentor team members.

Lead Joists new customer acquisition strategy and execution across Web, iOS, and Android. Own multi-million paid media budget, forecasting, channel orchestration, experimentation roadmap, and measurement. Partner with paid media, SEO, analytics, product marketing, and lifecycle teams to optimize CAC, conversions, and growth performance, and report results to senior leadership.

Support and improve production SaaS infrastructure across AWS, colocation, and hosted platforms. Administer Windows and Linux systems, virtualization, storage, networking, and database support. Lead incident troubleshooting, root cause analysis, monitoring improvements, vulnerability remediation, automation initiatives, and medium-sized infrastructure projects. Collaborate on compliance (SOX/PCI/HIPAA), disaster recovery, and documentation to increase operational reliability.