Jobs at Everlaw

Drive Everlaw growth by building pipeline, closing new business, and expanding existing accounts among plaintiff law firms. Lead complex sales cycles from discovery through contract execution, conduct customized presentations, manage territory quotas, and collaborate with Solutions Architecture, Customer Success, Marketing, Business Development, and Legal. The role includes client meetings, industry events, and travel throughout the territory and United States.

Build and operate platform-wide logging, metrics, tracing, dashboards, and alerting infrastructure. Develop Java and Python libraries, manage Terraform-based telemetry systems, improve observability architecture, tune alerts, support incident response, participate in on-call rotations, and maintain FedRAMP-compliant documentation and data handling.

Manage retention, renewals, adoption, and expansion across mid-market and enterprise law firm accounts. Build relationships with stakeholders, conduct strategic reviews and product demonstrations, teach effective platform and generative AI workflows, identify risks, resolve workflow challenges, and collaborate with Sales, Product, User Education, and Support. The role also involves sharing customer feedback and improving Customer Success practices.

Lead IT systems engineering as the team’s senior technical escalation point. Design, automate, secure, and improve AWS infrastructure using Terraform, GitOps, CI/CD, and scripting. Evaluate build-versus-buy decisions, deploy IT platforms, manage endpoint and network environments, lead cross-functional initiatives, and mentor IT staff through reusable templates and best practices. The role also requires expertise in identity and access security, SaaS administration, and emerging AI-native tools.

Own the post-signature onboarding and readiness journey for B2B technology partners. Build technical, operational, sales, and customer onboarding readiness tracks; guide partners through platform transactions; coordinate Business Development, Implementation, Solutions Architecture, Support, and Account Management; document milestones and escalations; and surface recurring friction to improve partner and product experiences.

Leads, coaches, and scales a Sales Development Representative team responsible for pipeline generation and enterprise prospect engagement. Drives quota attainment, sales methodology mastery, segmentation, competitive positioning, and outbound strategy optimization. Uses Salesforce, Sales Navigator, Nooks, and Gong to analyze performance and guide coaching. Partners with Sales, Marketing, Operations, and Enablement while supporting hiring, onboarding, and career development.

Manage end-to-end commercial renewals for a portfolio of accounts, including usage analysis, quote creation, approvals, contract negotiations, and order execution. Lead customer discussions on contract modernization, partner with Account Executives and Customer Success Managers, maintain forecasting and CRM accuracy, and improve renewal playbooks and quote-to-cash processes.

Own and automate revenue and ARRR forecasting models, deliver recurring revenue reporting, analyze forecast-to-actual variances, and support budgeting, rolling forecasts, executive reporting, and board materials. Partner cross-functionally with Accounting, RevOps, and Enterprise Technology to reconcile data, validate inputs, and improve financial controls and reporting processes.

Manage end-to-end quoting for new business, renewals, and complex amendments using Salesforce CPQ. Own Salesforce and Zendesk queues, triage Q2C requests, resolve escalations, and maintain service levels. Partner with Finance and Legal on non-standard terms, pricing, compliance, and workflow improvements. Ensure transactions meet financial standards while improving sales velocity, transparency, and downstream billing accuracy.

Leads Everlaw’s user research strategy, roadmap, and team while personally conducting strategic studies on complex legal and AI workflows. Partners with Product, Engineering, Marketing, and Data Science to translate mixed-method research into compelling narratives, product strategy, and decisions. Develops researchers, establishes rigorous research standards, and scales the function through self-service frameworks, AI-enabled tools, and operational systems.

Own go-to-market strategy and product launches for Everlaw’s legal audience. Develop positioning, messaging, sales enablement, campaigns, and customer-facing content to support enterprise sales, generate pipeline, and grow revenue. Research legal-team needs and competitors, translate technical capabilities into customer value, and collaborate with Product, GTM, Demand Gen, and Content teams to influence prioritization and execution.

Develop and execute partner marketing strategies, joint go-to-market campaigns, co-marketing collateral, events, communications, enablement programs, and partner training. Manage partner relationships, budgets, campaign performance, ROI reporting, and market analysis while collaborating with sales, marketing, business development, and program management teams to grow Everlaw’s partner channel.

Own the operating model for a product design team, including planning, delivery, readiness reviews, cross-functional processes, design operations frameworks, resource tracking, and leadership reporting. The role improves visibility, predictability, quality, and collaboration across Design, Product, Engineering, Research, and Technical Writing while supporting staffing and capacity planning.

Design, build, and scale AI engines, conversational assistants, context-aware agents, and workflow automations for go-to-market teams. Own the GTM AI roadmap, trusted data and knowledge architecture, AI governance, production monitoring, adoption, and value realization. Partner with Sales, Marketing, Revenue Operations, Product, and Systems leaders to translate business needs into scalable AI solutions and measure their impact.

Drive technical alignment and program execution across Engineering by partnering with software engineers and managers, managing roadmaps, dependencies, milestones, and blockers. Build automation workflows and self-service tools using AWS, Salesforce, Fivetran, Jira, and GitHub. Define and sanitize usage datasets, create business intelligence visualizations, synthesize complex information for leadership, and apply project management best practices to improve engineering velocity and decision-making.

As a Senior Software Engineer in Test, you'll enhance automated testing, maintain CI/CD pipelines, mentor QA engineers, and drive automation strategies.

Lead and grow a product design team to create intuitive, defensible AI-powered enterprise legal workflows. Set design strategy, coach designers, partner with Product and Engineering, ensure trustworthy AI UX, scale hiring and design operations, and reinforce accountability and career development.

The Senior Manager, Product Lead will oversee a team of product managers, driving product strategy, talent development, and excellence in AI-powered legal products.

Sell Everlaw's eDiscovery SaaS to law firms and enterprise accounts. Prospect, run discovery calls and presentations, negotiate and close new business, expand account footprint, manage full sales cycle with cross-functional teams, and use the sales tech stack to build pipeline and meet quota.

Drive new business and close enterprise accounts (AmLaw 200) for Everlaw's cloud-based eDiscovery platform. Lead complex sales cycles from qualification through demo and close, present to senior legal stakeholders, build and manage pipeline, collaborate with SDRs and sales leadership, and meet quota through tailored demos, proofs of value, and continuous process improvement.