Teams at Everlaw

Drive Everlaw growth by building pipeline, closing new business, and expanding existing accounts among plaintiff law firms. Lead complex sales cycles from discovery through contract execution, conduct customized presentations, manage territory quotas, and collaborate with Solutions Architecture, Customer Success, Marketing, Business Development, and Legal. The role includes client meetings, industry events, and travel throughout the territory and United States.

Build and operate platform-wide logging, metrics, tracing, dashboards, and alerting infrastructure. Develop Java and Python libraries, manage Terraform-based telemetry systems, improve observability architecture, tune alerts, support incident response, participate in on-call rotations, and maintain FedRAMP-compliant documentation and data handling.

Manage retention, renewals, adoption, and expansion across mid-market and enterprise law firm accounts. Build relationships with stakeholders, conduct strategic reviews and product demonstrations, teach effective platform and generative AI workflows, identify risks, resolve workflow challenges, and collaborate with Sales, Product, User Education, and Support. The role also involves sharing customer feedback and improving Customer Success practices.