Jobs at EXL

Lead end-to-end development and deployment of ML credit models (collections, scoring, fraud, segmentation). Provide technical leadership, validate and document models, manage validation queries, collaborate with stakeholders and implementation teams, mentor junior scientists, and drive ML innovation and production monitoring in banking/fintech.

Lead marketing analytics and modeling to grow lending business: design experiments, build and validate campaign pipelines, measure funnel and ROI, manage direct-mail campaign selection and execution, create dashboards and provide data-driven recommendations to marketing and senior leadership.

Design, build, and maintain scalable ETL/ELT pipelines and cloud-native analytics infrastructure using Python, PySpark, and SQL. Orchestrate workflows (Airflow/Databricks/Step Functions), implement CI/CD, deploy infrastructure-as-code, ensure data quality, lineage, and regulatory compliance for financial datasets, and collaborate with cross-functional teams to support reporting, risk, and downstream ML use cases.

Lead and grow strategic banking client relationships, advise C-suite on data, AI, and digital transformation, drive account growth and multi-tower solutions, coordinate cross-functional teams, and shape client roadmaps and thought leadership in financial services.

Lead end-to-end delivery of large analytics and data management programs, manage multi-workstream teams, enforce governance and best practices, liaise with senior client stakeholders, mentor global teams, and drive account growth through opportunity mining and solution shaping across cloud data platforms and modern data-stack initiatives.

Design, develop, deploy and support enterprise healthcare applications. Lead end-to-end solution delivery, tune report performance, ensure security and data governance, mentor team members, collaborate with stakeholders, and support production issues across front-end and back-end systems using .NET, SQL Server, SSRS/SSIS, cloud and big-data tools.

Manage end-to-end execution of multi-channel creative projects (direct mail, print, digital, email, paid media, web). Lead intake, plan scope/timelines, coordinate stakeholders, consolidate feedback, manage revisions in Wrike, ensure QA/compliance, distribute resources, and drive process improvements to deliver projects on time, on budget, and to spec.

Lead enterprise GenAI strategy and architecture across the 7-layer LLM stack. Advise C-suite, design scalable ingestion and RAG/agentic pipelines, implement observability (token tracing, drift/hallucination monitoring), enforce data protection/DLP and semantic caching, and oversee large onshore client delivery and technology trade-off decisions.

Lead the TPA Implementation PMO for Life & Annuity platforms, governing a portfolio of conversions and transformation programs. Drive delivery excellence, financial and commercial management, stakeholder engagement, PMO CoE development, risk/escalation management, and build scalable PMO teams across product, technology, operations, and clients.

Senior technical leader who architects, builds, and deploys Generative and Agentic AI solutions for enterprise clients. Leads client engagements, mentors technical teams, designs scalable ML/LLM pipelines and MLOps, facilitates workshops, and ensures best practices and responsible AI across projects.

Senior hands-on tech lead/solution architect for Banking & Capital Markets driving client relationships, solution design, proposals, and delivery of data modernization, streaming, and cloud-based data platforms. Leads cross-functional teams, mentors staff, supports revenue growth through upsell/cross-sell, and provides industry thought leadership and technical strategy.

Design, develop, validate payment integrity concepts to detect inaccurate or unsupported healthcare claims. Analyze professional, facility, ASC, and hospital claims; translate coding and regulatory guidance into scalable claims-editing logic; validate via record review; collaborate with analysts/engineers to productionize algorithms; evaluate performance and support client implementation and audits.

Lead end-to-end delivery of multiple banking and financial services projects, managing scope, schedule, budget, risks, and quality. Act as primary liaison among business, technology, vendors, and regulators. Drive Agile delivery, governance, stakeholder communication, compliance, and continuous improvement to meet strategic objectives.

Provide outbound and inbound provider support: handle calls, emails, chats, and voicemails; assist with portal navigation and contact verification; escalate and report issues; meet quality/productivity standards; and maintain HIPAA and confidentiality compliance.

Support HEDIS measure validation and reporting by designing, developing, validating, and maintaining measurement solutions. Work with clinical and business stakeholders, apply NCQA HEDIS specifications, analyze claims/EMR/pharmacy/enrollment data, and support certification and data pipelines.

Senior account manager responsible for owning Sports & Gaming client relationships, driving revenue growth, expanding services (Analytics, AI, Data, Digital), leading proposals and negotiations, overseeing delivery and client satisfaction, and collaborating with internal capability leaders. Travel ~30-40%.

Lead identification and quantification of issuance leakage across acquisition, application, approval, and funding funnels. Analyze digital customer journeys and conversion gaps, run root-cause diagnostics, design experiments, build executive dashboards, and translate findings into prioritized, quantified business recommendations partnering with Product, Marketing, Credit Risk, Operations, and Engineering.

Lead Business Analyst for Payment Integrity responsible for analyzing client data, capturing business requirements, designing product solutions, supporting bids, documenting processes, driving implementations, and delivering KPI-driven insights. Works cross-functionally with sales, marketing, finance, and delivery to build business cases and improve claims auditing and analytics outcomes.

Prepare and track outgoing audit letters, maintain Excel-based logs, respond to provider chats/emails, make outbound calls, escalate issues, comply with HIPAA, and support audit workflows to meet quality and productivity standards.

Operate and continuously improve ServiceNow-based change management: validate high-risk changes, facilitate CABs, manage change calendar, configure the Change module and integrations, produce KPI reporting, drive automation and DevOps/CI-CD alignment, partner with Incident and Problem teams, and ensure audit-ready change records with accurate CI/Service usage.