Jobs at Fabric Health

Lead enterprise sales to health systems across Texas and north, build pipeline, close complex multi-stakeholder deals, negotiate contracts, collaborate with cross-functional teams, maintain CRM records, provide market feedback, and grow revenue within the Provider and Health System vertical.

Lead technical vision and architecture for a scalable virtual care platform. Architect and develop Ruby on Rails backend, build React front end, guide technical decisions, collaborate cross-functionally, drive adoption of new technologies, and contribute to long-term product roadmap while mentoring engineers.

Serve as the clinical quality owner for Medical Intelligence: build and review clinical logic, define evidence standards, validate AI/LLM-driven protocols, run safety reviews, support data analyses and platform work, and represent Fabric with clients to ensure safe, evidence-based product delivery.

Define architecture and technical roadmap for production AI/ML systems, productionize NLP and voice features in Python, mentor engineers, partner with product/medical teams to implement responsible safeguards, build evaluation and monitoring frameworks, own AWS Bedrock strategy, and drive long-term AI strategy and improvements across Fabric's products.

Lead and expand employer channel partnerships with benefits consultants, brokers, and alliances to drive distribution of Fabric's virtual care and clinical automation platform. Develop and execute joint go-to-market strategies, manage partner relationships, generate partner-sourced pipeline and revenue, collaborate with Sales/Marketing/Client Success, deliver presentations and business cases, represent Fabric at industry events, and provide market intelligence to Product and Strategy teams.

Provide Tier 1 technical and administrative support to patients, providers, and pharmacies via phone, chat, and email. Troubleshoot platform issues, assist with onboarding, handle payments and records, document interactions in Zendesk, and escalate to Tier 2 or clinical teams as needed while maintaining HIPAA compliance and excellent customer service.