Jobs at Faire

Verify small businesses using social media, geolocation, and requested documentation; support risk policies and tools; monitor credit exposure through account balances and credit limits; and collaborate with Sales and Support to improve communication and customer experience. The role requires analytical judgment, pattern recognition, customer communication, conflict resolution, and flexibility for occasional monthly weekend work.

Own and improve Faire’s legal technology and contracting operations. Configure and administer Ironclad, redesign contract workflows, develop contract data foundations, track performance metrics, and lead AI and automation initiatives. Partner with Procurement, GTM, Marketing, Legal, Finance, Sales, Product, and Engineering to deliver self-service tools, training, dashboards, and process improvements. Manage high-impact legal programs from scoping through execution while supporting broader legal operations.

Lead the AI/ML vision and roadmap for retailer acquisition and paid marketing. Build models for spend allocation, bidding, lifetime value prediction, SEO and content opportunities, audience targeting, and landing-page optimization. Lead experiments measuring channel incrementality, translate models into growth decisions, and mentor Applied AI/ML Scientists and Analytics Engineers. Partner with marketing, product, engineering, and finance to drive measurable acquisition outcomes.

Leads the vision, roadmap, and end-to-end design of Faire’s financial products, including payment terms, payment methods, and brand financing. Partners with product, engineering, data science, finance, risk, legal, and marketing teams to simplify complex financial experiences, drive customer and business outcomes, prototype new solutions, and mentor designers.

Support multiple senior leaders by managing calendars across time zones, coordinating team operating rhythms, organizing events and onsites, facilitating communication, documenting meetings, tracking deliverables, and preparing leaders for meetings and projects. The role requires strong discretion, organization, prioritization, responsiveness, and collaboration in a fast-paced environment, with occasional work outside normal office hours.

Own the strategy and roadmap for Faire’s brand success products. Build systems that score brand performance, identify high-value personalized actions, trigger contextual nudges, and consolidate growth guidance. Partner with product, Success, Marketing, and Sales teams to improve adoption through coordinated product and human-led experiences. Define metrics, prioritize opportunities, conduct experiments, and drive measurable value for brands.

Own the vision and strategy for Faire’s mobile app and core buying-journey components, including product and brand tiles, grids, filters, and navigation. Define experience metrics, ensure consistency across teams and surfaces, and partner with design, engineering, and product leaders to scale cohesive marketplace experiences. Represent the strategy to senior leadership and serve as the subject matter expert for owned components.

Own product marketing strategy for an 18-week engagement, including positioning, messaging, end-to-end go-to-market, launch, adoption, lifecycle communications, sales enablement, customer research, measurement, and ROI. Influence product roadmaps and senior stakeholders, develop cross-product narratives, introduce new approaches, use AI tools, and mentor other product marketers while adapting scope to evolving business priorities.

Leads forecasting, business intelligence, and go-to-market strategy for new product GMV and out-of-stock performance. Owns key business metrics, conducts complex analyses, develops strategic recommendations, and presents insights to leadership. Partners with Product, Revenue, Data Science, Sales, Marketing, and other teams on cross-functional initiatives, operational processes, and growth strategies.

Own the strategy, roadmap, and financial performance of Faire’s incentives programs, including Insider, seasonal sales, and spend challenges. Build unified benefits experiences and targeting capabilities, optimize incentive returns through unit economics and P&L management, and partner with Finance, Legal, Data Science, Design, and Engineering. Lead cross-functional execution, communicate with executives, and deliver customer-focused products for retailers and brands.

Manage a portfolio of approximately 250 brands, building relationships and coaching customers on Faire’s platform, products, programs, and events. Drive adoption, retention, revenue, upselling, and retailer acquisition through tailored strategies. Analyze data and performance metrics, communicate product updates, gather customer feedback, and collaborate cross-functionally to improve brand success and achieve quota-based goals.

Own the full sales cycle for acquiring and onboarding brands in Faire’s Core/Gift categories. Responsibilities include prospecting, pipeline management, discovery, negotiation, closing, onboarding strategy, customer relationship management, identifying growth opportunities, category expertise, mentoring an SDR, and representing Faire at trade shows and industry events.

Own a focused machine learning project involving packing prediction, packing recommendations, or product understanding. Survey research, prototype and benchmark models, develop production implementations, collaborate with applied scientists and ML engineers on live testing, and present findings. Projects may use multimodal deep learning with images and text, catalog data, and historical fulfillment outcomes.

Develop and execute go-to-market strategy for Faire’s advertising business. Lead cross-functional strategic initiatives, conduct analytical deep dives, identify growth opportunities, monitor key business metrics, provide data-driven recommendations to leadership, and improve scalable operational processes. Partner with Product, Sales, Marketing, Systems, and Program Management teams in a high-visibility, data-driven environment.

Leads Faire’s global paid marketing strategy, budget, acquisition, retargeting, measurement, and channel expansion across retailer and brand marketplaces. Builds attribution and experimentation infrastructure, partners with Creative, Product, Engineering, Finance, and Strategy, manages agencies and vendors, and hires and develops a high-performing paid marketing team. The role also drives AI-enabled automation, upper-funnel investment, and efficient growth across paid search, social, affiliates, display, audio, and video/CTV.

Leads the development and scaling of Faire’s procurement function, including sourcing strategy, vendor negotiations, purchasing workflows, procurement policies, systems implementation, spend governance, and internal controls. Partners cross-functionally with Finance, Legal, Systems, and business leaders; manages procurement initiatives; identifies savings opportunities; and hires future sourcing professionals.

Own the technical sales process for enterprise brand integrations, from discovery and feasibility assessment through solution design, deal support, implementation, testing, and go-live. Map customer systems, recommend native, middleware, EDI, or API integration paths, build business cases, resolve complex synchronization issues, and coordinate with account executives, brand teams, partners, Product, and Engineering. Develop repeatable sales engineering playbooks, qualification guides, and reference architectures while supporting quota-linked brand activations across North America and Europe.

Leads the design and implementation of scalable data models, pipelines, and analytics systems. Collaborates with data scientists, product analysts, software engineers, and stakeholders on cross-functional initiatives. Ensures data quality, testing, validation, observability, security, and system reliability while using AI to improve analytical engineering workflows and automate routine tasks.

Own the end-to-end ads data foundation by designing scalable pipelines, data models, infrastructure, and analytics capabilities. Collaborate with Product, Engineering, ML, and Strategy teams to translate requirements into production-grade systems and insights. Improve data quality, performance, and accessibility while embedding AI into analytical engineering workflows. Mentor teammates, define technical roadmaps, and support company-wide data initiatives.

Manage a portfolio of approximately 200–250 Korean-speaking brands, coaching them on Faire’s platform, products, programs, and events. Drive adoption, retention, sales growth, upselling, and revenue outcomes through tailored account strategies. Build trusted customer relationships, communicate product updates, analyze performance data, synthesize customer feedback, and collaborate cross-functionally with support, product, design, and marketing teams.