Jobs at Faro Health Inc.

Develop and deliver scalable, distributed SaaS features for a clinical-trial software platform. Responsibilities include architecture and hands-on development, engineering best practices, technology innovation, cross-service and AI-powered feature integration, real-time systems, customer-focused product delivery, and mentoring software engineers. The role collaborates closely with a fast-moving team and contributes to the product roadmap.

Lead strategy, roadmap, and delivery for a major product area in clinical development. Drive customer discovery, design AI-enabled workflows (LLMs, RAG, agents), partner with Engineering and Data Science, define success metrics, and mentor junior PMs to deliver measurable adoption and customer outcomes.

Designs and operates scalable cloud infrastructure, CI/CD pipelines, deployment automation, and platform tooling for cloud-native SaaS applications. The role manages AWS and Azure environments using infrastructure as code, container orchestration, security, reliability, monitoring, and distributed microservice scaling. It collaborates with software engineering and product teams, supports Node.js and Python applications, researches new technologies, and applies generative AI to DevOps automation.

Lead and build Faro’s solutions consulting function for an AI-powered life sciences platform. Partner with sales on discovery, tailored demonstrations, RFI responses, evaluations, proposals, account strategy, and ROI business cases. Build presales playbooks, reusable collateral, and demo environments while translating clinical and technical needs for enterprise stakeholders. Support integration, security, and compliance reviews, develop client champions, and relay customer feedback to product and marketing teams.

Develop and ship full-stack SaaS features across frontend and backend services. Solve moderately complex technical problems, work with microservices and cloud systems, participate in code reviews, mentor junior engineers, and maintain engineering quality. The role requires proficiency in TypeScript or Python with willingness to learn both, collaboration with customers and teammates, and adaptability in a fast-moving startup. Experience with AI-powered features, regulated healthcare, or clinical trials is advantageous.