Teams at Fenwick & West

Manages patent prosecution client portfolios, including preparing and e-filing USPTO documents, formatting patent specifications, maintaining docket calendars, calculating deadlines, preparing correspondence and client reports, and ensuring compliance with patent rules and firm workflows. The role requires strong knowledge of U.S. patent prosecution, complex IDS preparation, IP docketing systems, client extranets, and USPTO platforms while supporting lawyers, clients, and team members in a deadline-driven environment.

Supports attorneys and business professionals using the firm's AI platforms. Provides one-on-one workflow coaching, troubleshoots prompting and tool-use questions, creates reference guides, performs comparative and feature testing across Claude, Harvey, and Legora, documents findings, and implements governance and token-management guardrails. The role requires strong communication, structured documentation, end-user support experience, and interest in legal technology and applied AI.

Owns the firm’s email marketing platform, including campaign development, templates, automation, segmentation, lead scoring, testing, reporting, compliance, and data integrity. Troubleshoots integrations across Marketo, Salesforce, events platforms, and the broader marketing technology stack. Builds and maintains AI-enabled workflows, coordinates with vendors and technical partners, and identifies platform improvements. Requires advanced Marketo administration, integration troubleshooting, marketing analytics, and AI workflow experience.