Jobs at Ferguson Enterprises

Supports sales associates by identifying products and solutions, preparing accurate quotations and sales orders, coordinating deliveries, answering sales calls, resolving customer concerns, and providing personalized service. The role uses CRM and phone systems, requires strong sales and upselling skills, quick decision-making, digital literacy, and the ability to learn product knowledge in a fast-paced environment.

Coordinate EPC project activities alongside the Project Manager: manage schedules, monitor construction progress, organize vendor and customer meetings, expedite site purchases, and handle day-to-day project operations to ensure on-time delivery and workflow efficiency.

Lead and develop an SRE team responsible for the reliability, availability, performance, automation, and observability of Linux-based digital commerce infrastructure. Set SRE and DevOps strategy, modernize Kubernetes and CI/CD practices, establish automation and infrastructure-as-code standards, oversee incident response, and drive SLIs, SLOs, and error budgets. Partner across engineering, architecture, infrastructure, security, networking, and product teams while recruiting, mentoring, and developing SRE talent.

Lead enterprise backup and recovery architecture across on-premises, hybrid, and multi-cloud environments. Define protection standards, RPO/RTO objectives, governance, recovery testing, and ransomware-resistant designs. Lead platform selection, migrations, disaster recovery exercises, vendor relationships, automation, and cost optimization. Serve as technical authority during incidents, audits, and recovery events while mentoring engineering teams, reviewing designs, communicating risk to leadership, and remaining hands-on with complex implementations.

Provide senior technical support for Ferguson’s custom UniData-based ERP platform. Investigate application, integration, data, and performance issues; perform root cause analysis; support production stability; review code changes; document resolutions; improve monitoring and support processes; and mentor team members. The role collaborates with engineering, QA, business analysts, support teams, and business users, including participation in rotating after-hours incident support.

Leads the architecture, administration, configuration, automation, integration, governance, and lifecycle management of enterprise Freshservice and Device42 ITSM platforms. Develops workflows, APIs, service portals, reports, dashboards, and AI-enabled capabilities; maintains CMDB and integrations with Atlassian, identity, monitoring, and business systems. Provides platform support, manages releases and upgrades, establishes governance, mentors technical teams, and drives continuous improvement.

Develop and enhance Ferguson’s custom Trilogie ERP system across multiple functional areas. Responsibilities include designing business-process solutions, owning software projects through implementation, integrating APIs and web services, collaborating with analysts, product owners, QA teams, administrators, and vendors, writing unit tests, reviewing code, and optimizing performance in high-transaction environments. The role also supports Trilogie’s migration from Unix to Linux and requires extensive UniBasic or Pick-based development experience.

Provides technical expertise, sales support, training, troubleshooting, product lifecycle management, pricing administration, vendor relationship management, and product portfolio development for chemical feed and laboratory equipment. Maintains product information, supports customer and sales inquiries, coordinates projects and meetings, contributes to marketing content, and visits jobsites. The role is fully remote with 10%–15% travel for trade shows, training, and industry meetings.

Leads risk-based operational, financial, commercial, and fraud-related audits across the audit lifecycle. Responsibilities include planning engagements, assessing risks and controls, conducting fieldwork and analytics, documenting evidence, drafting findings and reports, presenting results, coaching auditors, and advising management on mitigation and process improvements. The role also evaluates governance and compliance programs, coordinates stakeholders, applies audit standards, supports recruitment, and identifies technology-enabled testing efficiencies.

Leads Ferguson’s network security program, managing a team of up to six and overseeing firewalls, IDS/IPS, VPN, URL filtering, endpoint, cloud, and perimeter security. Develops strategic roadmaps, manages budgets and vendors, oversees solution design and deployments, supports major projects, and ensures operational documentation and training. The role also evaluates emerging technologies, partners with architecture and engineering teams, and provides cybersecurity domain expertise across Zero Trust, SASE, and network security.

Manage purchasing, order maintenance, delivery timelines, and post-sale customer communications. Provide proactive order updates, coordinate with customers and internal partners, process orders accurately, manage multiple priorities, and identify process improvements. The role requires strong communication, customer service, attention to detail, professionalism, and proficiency with Microsoft Office; Salesforce or CRM experience is beneficial.

Leads enterprise HR reporting, dashboards, workforce analytics, data governance, quality controls, and reporting automation using Workday and related tools. Partners with HR leaders and business stakeholders to deliver executive-ready insights for workforce planning, talent strategy, compliance, and organizational effectiveness. Serves as a Workday reporting subject matter expert, resolves complex data issues, improves reporting processes, and mentors junior analysts.

Own customer adoption, growth, and business outcomes for Ferguson’s Field Service Management partnerships and SureStock VMI solution. Develop go-to-market and adoption strategies, manage software partner relationships, track portfolio performance, support sales and field teams, lead cross-functional initiatives, gather customer feedback, and report recommendations to leadership. The role is a senior individual contributor focused on digital solution success, expansion, and measurable commercial impact.

Provide technical customer support for municipal metering systems, troubleshooting Neptune platforms, AMI systems, gateways, hardware, communications, software, data, integrations, APIs, and utility billing connections. Manage support tickets, document resolutions, collaborate with internal teams, assist with implementations, train customers and employees, and resolve complex technical issues remotely and during regional travel.

Develop competitive EPC quotations by reviewing plans and specifications, ensuring material compliance, maintaining profitable margins, negotiating vendor pricing, and documenting quotation details. The coordinator builds relationships with internal and external customers, obtains follow-up information, and delivers accurate quotes within deadlines. The role requires quotation or inside sales experience, strong Excel and Office 365 proficiency, excellent organization, communication, multitasking, and independent self-management skills.

Manage project documentation for EPC customers, including vendor documents, drawings, construction records, and quality records. Develop document-control processes, collect and upload files, maintain revision control, assemble final EPC document books, and submit documentation according to customer requirements. Collaborate with project managers, customers, and vendors to ensure documentation complies with procedures and delivery deadlines.

Lead a team to design, build, and operate scalable, secure platform and MLOps capabilities on GCP and hybrid cloud. Drive DevSecOps, CI/CD, telemetry, and platform modernization to accelerate AI/ML and software delivery while managing delivery, budgets, vendors, and stakeholder alignment.

Provide technical authority and engineering support for HDPE and engineered thermoplastic piping systems across North America. Engage early in project design to influence specifications, develop engineered solutions, prepare technical submittals, and support sales and fabrication teams. Deliver technical training, troubleshooting, standards compliance, and coordinate project execution with internal and external stakeholders.

Develop regional HDPE project quotes covering materials, fusion tooling, labor, training, services, freight, and related costs. Review plans and specifications, identify scope gaps and risks, obtain supplier pricing, support sales teams with technical recommendations, improve quotation processes, monitor quote metrics, and ensure smooth transitions from proposals to orders. The role collaborates with sales, operations, vendors, manufacturers, and customers while optimizing project profitability and pricing competitiveness.

Prepare detailed industrial piping and fabrication drawings, maintain CAD/BIM standards and templates, create and update BIM/VDC models, collaborate with customers, review construction documents, and support global BIM/VDC initiatives to meet project deadlines.