Jobs at Fictiv

Design, build, and scale highly available backend services on AWS using Node.js. Develop event-driven systems, REST/GraphQL APIs, and ensure reliability through testing, observability, and security best practices. Collaborate with product, frontend, and infrastructure teams and debug production issues.

As a Senior Backend Engineer, you will develop scalable backend services, maintain APIs, debug issues, and improve system reliability while collaborating across teams.

Lead product strategy and roadmaps across catalog, e-commerce, supply chain, CX, and business systems. Manage and develop a multi-layered PM org, align cross-functional stakeholders, drive execution discipline, measure outcomes, and champion AI-enabled practices. Own investment cases, resolve cross-domain tradeoffs, and ensure successful launches while traveling ~15% annually.

Lead AI product strategy and execution for MISUMI Americas' manufacturing quoting and fulfillment platform. Define AI vision, own model lifecycle and infrastructure, build AI-driven features (automated quoting, supplier recommendation, manufacturability assessment), set metrics and experimentation, and align cross-functional partners to operationalize models at scale while championing responsible AI and mentoring other product managers.

Develop and prototype AI-driven applications, validate ideas with real data, and transition projects into production while collaborating with teams and customers.

Lead enterprise AI strategy and adoption across MISUMI Americas. Build and manage an AI team and champion network, define governance and vendor/platform strategy, prioritize AI use cases, enable adoption through training and resources, measure business impact, and communicate progress to executive leadership. Embed with business teams to move prototypes to production and scale AI-driven workflow automations.

Own a defined product area end-to-end: gather customer and stakeholder insights, write clear requirements, scope and prioritize roadmap items, partner with Engineering and Design to deliver via Agile, track product metrics and outcomes, run launches, and iterate. Collaborate cross-functionally and travel up to 10% for research and team collaboration.

Lead ownership of multi-region AWS infrastructure using CloudFormation and Node.js tools. Design, implement, and maintain CI/CD pipelines, monitoring, logging, and secure, highly available environments. Troubleshoot production issues, optimize performance and costs, mentor a small team, and document infrastructure and operational processes while collaborating with engineering, security, and product teams.

Provide high-touch executive support to the Founder: manage and optimize complex calendars, triage communications, prepare briefings and meeting notes, coordinate domestic and international travel, liaison with internal and external stakeholders, and drive special projects and strategic initiatives with discretion and autonomy.

The Vice President of Production Operations leads operational readiness, ensuring effective execution of production programs, managing supply chain strategies, and fostering team development while driving operational excellence and continuous improvement initiatives.

Drive revenue growth across strategic factory automation accounts by developing account strategies, engaging engineering and purchasing stakeholders, delivering consultative sales support, presenting products, tracking forecasts and pipelines, generating customer insights, and collaborating with product and engineering teams to expand market share.

Drive revenue growth across strategic Factory Automation accounts by developing account strategies, engaging engineering and purchasing stakeholders, delivering consultative sales and presentations, managing forecasts and pipeline, identifying opportunities and customer needs, and collaborating with product and engineering teams to support business development and product adoption.

Sell MISUMI Americas manufacturing solutions to emerging accounts by developing account plans, prospecting, building pipeline, and securing prototyping-to-production opportunities. Manage forecasts in Salesforce, negotiate contracts, meet quotas, represent the company at events, and coordinate internal teams to grow customer lifetime value.

Manage and grow strategic Factory Automation accounts in the Pacific Northwest. Develop account strategies, engage engineering and purchasing stakeholders, provide consultative support during design and purchasing cycles, present products, track forecasts and pipeline, share customer insights, and collaborate with product and engineering teams to drive revenue and market share.

Manage and grow assigned emerging accounts by developing account plans, prospecting to build pipeline, securing prototyping-to-production manufacturing opportunities, negotiating contracts, forecasting in Salesforce.com, and representing MISUMI at industry events to exceed sales quotas and deepen customer relationships.

Manage strategic accounts in the Factory Automation business to drive revenue growth. Develop account strategies, engage engineering and purchasing stakeholders, provide consultative support through design and purchasing cycles, present products, track forecasts and pipeline, surface customer insights for product teams, and collaborate cross-functionally to expand market share.

Lead and execute MISUMI Americas demand generation strategy, owning lead lifecycle, multi-channel acquisition, measurement (MQLs, signups, revenue), funnel optimization, budget forecasting, cross-functional alignment with Sales and Product, and vendor/agency management to drive pipeline and conversion.

Manage and grow assigned accounts by developing strategic account plans, prospecting to build pipeline, securing prototyping and production opportunities, negotiating contracts, forecasting in Salesforce, and representing MISUMI at industry events to meet sales quotas.

Design and develop engineering-focused curriculum, lab modules, and project-based learning experiences for MISUMI University. Create instructor guides, student materials, assessments, and digital assets; align content with academic standards (e.g., ABET), pilot in classrooms, collaborate with engineers, and iterate based on learning effectiveness. Support scalable delivery (in-person, hybrid, self-paced) and contribute to the QMS.

Write and edit B2B marketing content across channels (web, email, ads, social, print), produce SEO-friendly and conversion-focused copy, develop thought leadership and case studies, review technical contributions, collaborate with designers and analysts, and manage multiple projects to maintain consistent brand voice.