Jobs at First American Title

Develop and maintain commercial real estate client relationships, secure new orders, and expand business. Manage sales cycle from lead generation and presentations to order processing, billing, and follow-up. Attend industry events, assess client needs, and collaborate with management and legal on complex real estate matters.

Develop and maintain a territory client base for title/real estate products by acquiring new customers, expanding existing accounts, attending industry events, creating marketing content, delivering presentations, and collaborating with internal teams to meet sales goals.

The role involves selling 1031 exchange services, market research, developing partnerships, presentations, and progress tracking on client development.

The role involves selling 1031 exchange services, conducting market research, developing initiatives and partnerships, and managing client development through presentations and client communications.

Design, develop, test, deploy, and maintain secure cloud-native applications using Python, React, Azure, REST APIs, and microservices. Build and integrate AI capabilities including LLMs, RAG, agentic workflows, and Azure OpenAI services. Apply CI/CD, observability, secure SDLC, and responsible AI practices. Collaborate with product, architecture, UX, DevOps, and security teams, troubleshoot production issues, mentor engineers, review code, and influence technical direction in an agile environment.

Assists Reverse Exchange Officers with opening, processing, and closing 1031 tax-deferred real estate exchanges. Responsibilities include reviewing agreements and title reports, preparing documentation, monitoring deadlines, managing LLC setup, handling exchange accounting and fund disbursements, reviewing closing statements, collecting fees, troubleshooting, and supporting customer and business development activities.

Manages Business Analysts and Business Systems Analysts while providing leadership across digital transformation programs and agile software development initiatives. The role translates business needs into functional and system requirements, oversees analysis documentation, supports testing and product rollouts, and serves as a liaison among business, product, design, and engineering teams. Additional responsibilities include mentoring staff, setting team objectives, supporting hiring and performance management, developing a Business Analysis Center of Excellence, and providing leadership with roadmap, budget, and resource-planning insights.

Manages reverse 1031 exchange transactions from initiation through closing, including preparing agreements, tracking deadlines, reviewing closing statements, managing funds, balancing ledgers, auditing files, and submitting final reports and tax forms. Supervises and trains exchange assistants, resolves escalated client issues, supports client growth, and coordinates with clients, advisors, escrow officers, and closers.

Build and manage relationships with Bay Area law firms, commercial real estate attorneys, and key decision-makers to generate commercial business opportunities. Develop account strategies, identify prospects, manage a revenue pipeline, represent First American at industry events, and collaborate with sales, underwriting, operations, marketing, and leadership to deliver client solutions.

Investigate and resolve escalated home warranty complaints, including claims involving regulatory agencies, consumer protection agencies, attorneys, executives, and independent contractors. Analyze liability issues, respond to formal complaints, represent the company in small claims cases, and help protect the company’s reputation. The role requires strong communication, customer service, analytical, investigative, contract, mechanical, and technical skills.

Provides legal underwriting counsel and authorization for real estate title insurance commitments and policies. Applies underwriting standards within delegated authority, guides settlement services, develops underwriting guidelines, and advises personnel, agents, and customers on title insurance and real estate transactions. Requires a law degree, active bar admission, and 5–7 years of title underwriting experience with familiarity in real estate law.

Leads, coaches, and develops an inside sales team to achieve sales, conversion, productivity, customer experience, and call center performance goals. Responsibilities include performance monitoring, call coaching, accountability, employee development, hiring support, scheduling, escalated customer concerns, compliance, and collaboration with Training, Quality Assurance, Workforce Management, and Human Resources.

Leads product strategy, vision, roadmaps, priorities, KPIs, and release decisions for technology products. Manages and mentors product leaders while partnering with engineering, design, and business stakeholders. Oversees product quality, testing, user feedback, delivery, and cross-functional collaboration. Uses data to generate insights, validate risks, and guide product improvements.

Drives product vision, strategy, roadmap, market research, requirements, prioritization, pricing, positioning, and customer messaging. Leads cross-functional product development, evaluates competition, defines success metrics, and guides product releases and enhancements. Collaborates with customers, technology, sales, and leadership to deliver innovative products and improve customer experience.

Advises escrow officers on unusual transactions, documentation, laws, underwriting guidelines, and audit requirements. Reviews trends and reports, identifies training and policy gaps, coordinates and audits training, administers escrow file audits, supports regulatory and legal requests, and manages FAST rate and override-report processes. The role also serves as a liaison and subject-matter expert for escrow systems and requires strong communication, analytical, customer service, and multitasking skills.

Lead client implementations by developing project plans, configuring solutions, delivering training and onboarding, conducting meetings and demos, documenting SOPs/workflows, analyzing data, identifying trends, and collaborating with internal teams to ensure on-time, within-budget customer success.

Examines complex real estate and condominium title records, analyzes ownership, liens, easements, legal descriptions, and restrictions, and prepares title products. Provides underwriting interpretations, client support, mentoring, training, and supervision of special projects without direct reports. The role requires extensive title examination and searching experience across Arizona, California, and Nevada, strong legal-document research skills, and the ability to interpret intricate residential, commercial, and home-builder title matters.

As a Commercial Title Officer, you will identify and resolve title issues, review commitments, coordinate with stakeholders, and ensure compliance with regulations during property closings.

The role involves conducting title research, compiling search packages, and interpreting tax records. It requires independent judgment and problem-solving skills and may involve teaching less experienced team members.

Search public records and examine commercial and residential property titles to determine legal condition and chain of title. Abstract and analyze recorded documents (leases, liens, easements, judgments), resolve documentation issues, prepare initial title commitments and reports, and provide underwriting interpretation within guidelines.