Teams at Fiserv

Lead product vision, strategy, and roadmap for a Services platform combining POS, scheduling, payments, CRM, subscriptions, invoicing, mobile workforce management and AI automation. Own portfolio, partner cross-functionally, drive commercialization, pricing, merchant adoption, and product-led growth while managing a product organization.

Lead Clover-wide AI product vision and roadmap, scaling generative-AI and predictive solutions for merchant commerce. Drive cross-functional delivery, AI governance, MLOps enablement, commercialization, and people leadership to launch and optimize AI-enabled POS and SaaS offerings.

Lead strategy and roadmap for Clover POS hardware and accessories. Drive product development through EVT/DVT/PVT, manage OEM/ODM partnerships and certifications (EMV/PCI), align cross-functional teams, define go-to-market and commercial cases, measure KPIs tied to merchant adoption, retention, and financial outcomes, and manage a team of product managers.