Teams at Fiserv

Lead architecture, integration, testing, and global certification of secure payment kernel infrastructure for POS devices. Design Android-to-RTOS/MCU interfaces, develop payment features (contactless, wallets, offline, DCC), own L2/L3 kernels, ensure compliance with international test bodies, triage system issues, and participate in production on-call support to maintain terminal uptime.

Own the strategy, user experience, technical infrastructure, and roadmap for Clover’s restaurant Kitchen Display System. Lead real-time order routing, kitchen orchestration, hardware and software integration, operational UX, and scalable architecture. Partner cross-functionally to improve ticket times, order accuracy, throughput, and restaurant efficiency. Use operational analytics to guide product decisions, communicate strategy to executives, and deliver resilient solutions for independent and enterprise restaurants.

Owns Fiserv’s data and AI portfolio across product, engineering, and go-to-market teams. The role prioritizes investments, manages pilot-to-production delivery for Customer and Enterprise AI, shapes reusable AI platform roadmaps, supports launches and strategic client engagements, manages partner dependencies, ensures responsible AI governance, reports portfolio performance, and leads portfolio managers and product owners.