Teams at Fitt

Lead end-to-end onboarding and implementation for high-impact merchant partners, enable HSA/FSA payment acceptance, drive revenue through co-marketing and data-driven campaigns, provide white-glove merchant support, optimize performance with analytics, and collaborate cross-functionally to scale partner success.

Reports and writes timely coverage of health, wellness, fitness, healthcare, and consumer health businesses. Responsibilities include breaking news, developing sources, conducting interviews, pitching original stories, analyzing industry developments, publishing on deadline, supporting newsletter and social distribution, and maintaining rigorous editorial standards. The role requires strong writing, research, news judgment, and business curiosity, with approximately 2–5 years of reporting or writing experience.

Own the end-to-end customer retention program for a health and fitness wearables brand. Responsibilities include managing Klaviyo email and SMS flows, lifecycle strategy, segmentation, campaigns, upsell and repeat-purchase initiatives, list growth, testing, deliverability, reporting, and onsite retention touchpoints across Shopify. The role requires taking ownership of an existing program, improving customer journeys, and coordinating with Brand and other teams to drive lead conversion, device adoption, and retention revenue.