Jobs at Fortinet

Own and grow FortiCNAPP sales within an assigned territory by prospecting new logos and existing customers, driving pipeline 3-5x quota, managing full sales cycle (discovery, POC, negotiation, close), maintaining CRM hygiene, providing forecasts, and meeting quota through disciplined, metric-driven sales activity.

Build and maintain media backend services for real-time audio/video/screen sharing. Implement media routing, session management, and signaling; optimize for low latency with adaptive bitrate and congestion control. Collaborate with control plane and client teams, and ensure scalability, resilience, and observability of media services.

Lead global payroll strategy and operations across multiple countries. Ensure compliance with tax and social security rules, manage vendors and integrations (HCM, Equity Edge, ADP), drive process improvements and system implementations, lead payroll team, support acquisitions, and advise senior leadership on payroll matters.

Provide phone and web technical support for Fortinet switching and wireless products: troubleshoot networks, analyze configs and packet captures, reproduce issues in lab, recommend fixes, escalate cases, and educate customers until case closure.

Manage full renewal sales cycle for Commercial/Mid-Enterprise accounts in an assigned US territory: generate quotes and install-base reports, manage inbound renewal communications, use Salesforce/FreshDesk and renewal systems, meet SLAs and quotas, collaborate cross-functionally, train new hires, and support upsell/ELA/ESA and EOS/EOL processes.

Provide technical pre-sales and post-sales support for enterprise accounts: qualify leads, lead technical sales calls and demos, resolve technical issues with support/engineering, deliver training, and travel across the sales territory.

Provide escalation-level technical support for Fortinet products (especially FortiGate), troubleshoot and reproduce customer issues in lab environments, analyze configurations, recommend fixes, manage case escalations and communications, educate customers, and collaborate with QA and development.

Design, build, and maintain control plane services for user management, configuration, and orchestration. Develop scalable microservices and RESTful APIs in C++ or Go. Implement authentication, authorization, and auditing; ensure reliability, observability, and high availability. Collaborate with frontend and QA for integrated releases.

Design, provision, and execute end-to-end tests for Fortinet datacenter infrastructure. Create test plans, configure traffic generators, reproduce production topologies, run test cases, analyze results, and produce technical reports while collaborating with R&D, networking, and systems teams.

Provide end-to-end HR operations support for US employees, including onboarding/offboarding, Oracle HCM Cloud transactions, HR compliance and audits, employee experience programs, ticketing system support, special projects, and confidential HR administration.

Lead QA efforts for FortiADC by designing and executing manual and automated tests, building scalable network simulation frameworks, reproducing customer issues, performing root-cause analysis, and improving QA automation and test environments for networking and load-balancing features.

Develop and test resilient, scalable multi-agent AI systems and RAG pipelines. Integrate agents with external tools and APIs, run LLM/RAG evaluations, write prompts, and support light model fine-tuning to improve network security product development efficiency.

Lead product quality data collection, analysis, and dashboarding across NPI, IQC, PQC and RMA. Identify failure modes, perform root-cause analysis, drive corrective actions, support technical support and suppliers, and ensure ISO9001 compliance and quality system improvements.

Design and execute end-to-end tests for client, control plane, and media plane components. Develop automated functional, performance, and regression test suites. Collaborate with developers to reproduce and fix defects, maintain test environments and CI pipelines, and document test plans, cases, and results for release readiness.

Senior systems/sales engineer driving pre-sales technical engagement with hyperscaler customers. Build trusted technical relationships, deliver demos/PoCs/labs, evangelize Fortinet solutions, and partner with Major Account Manager to achieve sales targets.

Provide pre-sales technical support to SLED sales teams: assess customer requirements, design Fortinet-based solutions, present to customers/partners, collaborate cross-functionally, and ensure customer success and growth.

Design, develop, and maintain cloud-native, high-performance security data analytics platforms. Collaborate with engineers, QA, and DevOps to ensure scalability, reliability, and performance; participate in system design and research emerging technologies.

Develop and maintain FortiClient Windows software using C/C++; design network and VPN features, implement Windows drivers, diagnose networking/security issues, collaborate with global teams, and contribute to product quality and innovation.

Design, develop, and maintain scalable networking and security software for cloud-native deployments. Implement and debug features, optimize system performance, and collaborate with DevOps and QA to deliver high-quality products. Work on management, control, and dataplane components while ensuring cloud operation efficiency and meeting delivery schedules.

Provide phone and web technical support for Fortinet switching and wireless products. Troubleshoot WiFi, LTE, TCP/IP, routing, and security features; analyze configs, packet traces, and network data; reproduce issues in lab, recommend corrective actions, escalate and manage cases, and educate customers until case closure.