Teams at Four Seasons Hotels and Resorts

Designs and delivers onboarding, operational learning, compliance, and development programs across three properties. Conducts learning needs analyses, creates training plans and calendars, manages Certified Departmental Trainer program, selects vendors, measures training impact, manages budgets, and supports change initiatives. Coaches managers and facilitates in-person training and property-wide learning initiatives.

Lead and manage all property IT operations including PMS, POS, network, servers, Active Directory, backups and security. Provide 24/7 system availability, end-user and guest support, vendor/contracts management, budgeting, and implementation of corporate technology standards and projects.

Lead and manage the hotel's engineering operations, maintenance, capital projects, energy management, safety and code compliance. Oversee engineering team, contractors, budgets, work-order systems, fire/life safety programs, and capital expenditure planning to ensure guest experience and operational efficiency.