Jobs at Franklin Covey Co

Supports Sales Executives throughout the client lifecycle by managing customer accounts, orders, implementations, fulfillment, agreements, invoicing, payment portals, and internal systems. Ensures accurate processing, forecasting support, policy compliance, and strong customer service. Coordinates with facilitators, legal, and custom solutions teams while managing multiple projects and maintaining service-level and revenue workload goals.

Manage enterprise clients after sale by onboarding them, driving adoption and measurable learning outcomes, conducting business reviews, monitoring account health, and supporting retention and expansion. Partner with sales, services, product, and technical support teams to resolve issues and advocate for client needs. Provide strategic guidance, facilitate learning program implementation, identify upsell opportunities, and inform product priorities through client feedback.

Owns marketing performance measurement, reporting, dashboards, data models, KPI governance, attribution, forecasting, and ROI analysis. Builds marketing analytics infrastructure in Domo, integrates Salesforce and HubSpot data, monitors funnel and campaign performance, and translates complex findings into recommendations for marketing and executive stakeholders. Partners with finance and cross-functional teams on budget planning, data quality, and performance optimization.

Leads platform engineering across learner and enterprise products, setting architecture direction, integrating AI and data capabilities, managing engineering managers and teams, and improving quality, reliability, security, accessibility, and delivery. Partners with product, design, IT, cloud operations, sales, and executives on strategy, planning, budgets, and enterprise SaaS outcomes.

Build and ship maintainable software using Python, React, TypeScript, SQL, and AI-assisted workflows. Design scalable, secure, performant solutions; work with complex data models; and improve engineering processes. Mentor junior engineers, lead code reviews, collaborate with Product and Design, influence technical strategy, and modernize production systems while maintaining reliability and customer experience.

Serves as a strategic HR advisor to Education division leaders, aligning human capital strategies with business objectives. Leads talent management, employee relations, performance management, organizational development, change management, leadership development, compliance, and HR analytics. Provides guidance on complex workforce issues, influences senior stakeholders, and leads enterprise HR programs and projects. Requires occasional travel for business needs, training, or conferences.

Own revenue growth across a defined K-12 territory by achieving quota, building pipeline, managing forecasts, and leading the full consultative sales cycle. Develop relationships with superintendents, district leaders, and principals; navigate RFPs, board approvals, and budget cycles; create strategic account plans; and coordinate with implementation, coaching, and retention teams to support renewals and expansions. Maintain accurate Salesforce and Domo records, adapt territory strategies, and travel as needed for clients, events, and internal meetings.

Owns revenue growth across a territory of K-12 schools and districts. Leads the full consultative sales cycle, including territory planning, pipeline generation, discovery, account strategy, RFPs, negotiations, closing, renewals, and expansion. Manages forecasting in Salesforce and Domo, collaborates with cross-functional teams, engages senior education stakeholders, and travels as needed for client meetings, events, and internal activities.

Owns marketing operations for lead and contact strategy, scoring, lifecycle management, campaign and event operations, CRM data flow, and pipeline reporting. Manages Salesforce-related requests, integrations, data quality, and process changes while partnering across Marketing, Sales, Business Transformation, and Operations. Develops SOPs, rollout communications, and field training to improve adoption of lead strategies, workflows, and marketing technology.

Leads the enterprise data strategy, builds and scales the Data & Analytics team, and oversees data warehouse modernization, migration, governance, KPI standardization, and data quality. Partners with executives and cross-functional teams to convert data into actionable insights, operational improvements, predictive analytics, and AI-enabled workflows. The role requires hands-on Python, SQL, cloud, machine learning, and ETL expertise, plus strong leadership and communication skills.

Manage and grow relationships with mid-market clients employing 500–5,000 people. Responsibilities include upselling and cross-selling, contract renewals, strategic account planning, performance monitoring, reporting, issue resolution, and collaboration with sales, marketing, and product teams to drive retention, satisfaction, and revenue growth.

The Mid-Market Account Executive develops new business among organizations with 500–5,000 employees. Responsibilities include prospecting, managing the full sales cycle, engaging decision-makers, presenting tailored solutions, closing deals, meeting revenue targets, monitoring market intelligence, collaborating with internal teams, and maintaining CRM records, forecasts, and pipeline reports.

Owns revenue growth across an Arizona territory of K-12 schools and districts. Responsibilities include territory planning, pipeline generation, consultative selling, account strategy, forecasting, RFP and board approval navigation, closing, renewals, and expansion. The Client Partner manages a personal quota, engages senior education stakeholders, uses Salesforce and Domo, collaborates with implementation and retention teams, and travels as required for client meetings, events, and internal meetings.