As an Account Executive for Freshworks, you will expand the company's reach within manufacturing organizations, engaging stakeholders and delivering tailored ITSM and EX solutions to enhance productivity and employee satisfaction through effective solution selling and pipeline management.

The Account Executive, Enterprise (Higher Education) will drive expansion of Freshworks' software solutions within Higher Education institutions by engaging key stakeholders, managing customized solution-selling processes, and maintaining a robust sales pipeline focused on ITSM and EX solutions to enhance productivity and engagement.

The Strategic Account Executive will develop and execute territory plans, drive sales, manage contracts, and establish relationships with technical buyers in enterprise accounts. Responsibilities include leading sales processes, conducting account review sessions, and utilizing Salesforce.com for tracking and forecasting.

As a Solutions Architect at Freshworks, you will act as a technical consultant, working closely with potential Device42 customers to ensure alignment of the product with their needs. You'll perform technical presentations, manage proof of concept projects, and collaborate with teams to evangelize Device42's value proposition while addressing customer inquiries.

The Senior Manager for Partner Engagement is responsible for the adoption and success of the Americas Services Partner Program, managing partner engagement in North America and LATAM. The role necessitates collaboration with partners and internal stakeholders to align services and ensure effective communication, performance tracking, and risk mitigation.

The Account Executive will expand Freshworks' presence in Canada East, focusing on ITSM and EX solutions. The role involves engaging stakeholders, managing a sales pipeline, and delivering tailored strategies to improve productivity and employee satisfaction for organizations.

The Lead Solution Engineer at Freshworks will collaborate with Enterprise and Strategic customers to solve business challenges related to Customer Support products, support sales through product demos, gather requirements, deliver engaging content, articulate product value, and foster continuous learning. The position requires strong communication and presentation skills.

The Product Marketing Manager will lead competitive intelligence and messaging initiatives, arming sales and marketing teams with insights, tools, and clear positioning to compete effectively in the ITSM market. Responsibilities include developing competitive messaging, creating enablement toolkits, collaborating with cross-functional teams, and driving sales impact through strategic insights.

In this role, you'll help key customers implement Device42 software, drive customer success through collaboration, train teams, manage relationships, and report on customer metrics. You'll need to understand SQL, data models, and engage cross-functionally to ensure customer needs are met.

The Lead - Customer Success at Freshworks will act as the primary point of contact for customers, develop strategic plans, build relationships, and drive account expansion. They will collaborate with internal teams to ensure customer needs are met and advocate for customer success. The role requires fluency in Portuguese and Spanish and entails working closely with C-level executives in a B2B technology environment.

As an Account Executive at Freshworks, you will develop strategic partnerships with global enterprises, leading efforts in ITSM and EX transformations. Your role involves crafting tailored proposals, managing complex RFP processes, and engaging with C-suite executives to create impactful solutions that optimize employee experiences and operational efficiency.