Hello, we're Freshworks

Freshworks provides customer engagement software to businesses of all sizes, making it easy for customer support, sales and marketing professionals to communicate more effectively with customers and deliver moments of wow.

Why Work with Us?

We believe in playing to our strengths. Our culture is based on the foundation of learning by doing and empowering our employees with the full freedom to bring their ideas to life.
We are

Humble,

Collaborative &

Visionary

An Insider's view of Freshworks

What are some social events your company does?

Freshworks provides a variety of social events, but my favorites are through our "Freshworks Women 360" group, whose mission is to inspire, empower, and cultivate a diverse group of women. Recently, we planted trees in the Bay Area, and shared favorite recipes to create our own cookbook.

Hannah

Mid-Market Account Executive

What makes someone successful on your team?

The most successful individuals on my team are highly motivated self-starters who can think both strategically and tactically in building new pipeline and winning deals. But most importantly, we are one team. While friendly competition helps drive us - our ability to collaboratively work together and exceed team goals is what makes us successful.

Marivic

Senior Sales Leader

How do you empower your team to be more creative?

To me, creativity comes from empowerment. You can't command creativity out of a team, but you can nurture and guide them towards being their best selves by making it ok to fail, learn, and grow.  Gentle nudging, and even sometimes hard talks about expectations, along with celebrating your people's big wins tends to make people reach for more. 

Vivek

Global Head of Product Marketing - Freshdesk

What is your vision for the company?

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We provide refreshing software that your teams will love. All our products are ready to go, easy to use, and offer great value to any type of business.

Girish

Founder & CEO

Where we are

Freshworks' HQ is adjacent to the Hillsdale Caltrain station in San Mateo amidst a growing hub of tech companies.

Perks + Benefits

Culture
Volunteer in local community
Volunteer in local community
Partners with Nonprofits
Partners with Nonprofits
Friends outside of work
Friends outside of work
Eat lunch together
Eat lunch together
Diversity
Unconscious bias training
Unconscious bias training
Diversity manifesto
Diversity manifesto
Health Insurance & Wellness
Flexible Spending Account (FSA)
Flexible Spending Account (FSA)
Disability Insurance
Disability Insurance
Dental Benefits
Dental Benefits
Vision Benefits
Vision Benefits
Retirement & Stock Options
401(K)
401(K)
Company Equity
Company Equity
Performance Bonus
Performance Bonus
Child Care & Parental Leave
Flexible Work Schedule
Flexible Work Schedule
Vacation & Time Off
Unlimited Vacation Policy
Unlimited Vacation Policy
Paid Volunteer Time
Paid Volunteer Time
Perks & Discounts
Casual Dress
Casual Dress
Commuter Benefits
Commuter Benefits
Company Outings
Company Outings
Free Daily Meals
Free Daily Meals
Professional Development
Lunch and learns
Lunch and learns
Cross functional training encouraged
Cross functional training encouraged
Promote from within
Promote from within
  • We are making a serious impact on our customers' core business - whether it's how they engage and serve customers or employees. Our sales team here is bright, collaborative and customer minded which fosters an exciting and mission-driven culture.
    Brandon
    Senior Account Executive
  • I love how collaboratively and selflessly my colleagues work across different teams, sharing their time and energy to make sure that we're all successful. I'm excited to see the Freshworks family grow!
    Allegra
    Mid-Market Account Executive
  • As an early employee at Freshworks, I love the fact that we've been able to grow while being true to our customer service culture. Every team is empowered to be creative in supporting customers and each other.
    Toan
    Senior Account Executive
Jobs at Freshworks8 open jobs
All Jobs
Data + Analytics
Marketing
Operations
Sales
Operations
new
Peninsula
Data + Analytics
new
Peninsula
Sales
new
Remote
Sales
new
Peninsula

Technology we use

  • Product
  • Sales & Marketing
    • ConfluenceManagement
    • JIRAManagement
    • Freshdesk Freshservice Freshsales CRM Freshmarketer Freshchat Freshcaller Freshsuccess Freshteam Freshconnect Freshrelease Freshping FreshstatusManagement
    • Freshsales CRMCRM
    • FreshmarketerEmail
    • FreshmarketerLead Gen

Our funding history

  • $150M in Funding
    Investors: Accel Partners | Sequoia Capital | Tiger Global Management | CapitalG
  • $100M in Funding
    Investors: Accel Partners | Sequoia Capital | Tiger Global Management | Alphabet
  • $55M in Funding
    Investors: Accel Partners | Sequoia Capital | Tiger Global Management
  • $50M in Funding
    Investors: Tiger Global Management | Accel Partners | Google Capital
  • $31M in Funding
    Investors: Tiger Global Management | Accel Partners | Google Capital
  • $7M in Funding
    Investors: Tiger Global Management | Accel Partners
  • $5M in Funding
    Investors: Accel Partners
  • $1M in Funding
    Investors: Accel Partners
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