Jobs at Gainsight

The Chief of Staff amplifies the CEO’s impact by managing executive communications, operating rhythms, board and investor materials, annual planning, company goal-setting, and cross-functional strategic initiatives. The role coordinates executive meetings and offsites, develops dashboards and KPI reporting, supports M&A evaluations, and embeds AI into planning and decision-making workflows. It requires exceptional executive writing, analytical ability, project leadership, discretion, and strong relationships with senior leaders and board stakeholders.

Accounting Manager supporting monthly close, journal entries, reconciliations, banking operations, multi-entity consolidations, financial reporting, audit requests, and accounting process improvements. The role requires strong US GAAP knowledge, hands-on NetSuite and online banking experience, advanced Excel skills, and effective collaboration with auditors and global teams. This is a remote USA position with occasional travel.

Own product marketing for Atlas, an AI-native services offering, including positioning, messaging, category creation, buyer research, go-to-market strategy, pricing and packaging input, sales enablement, demand generation, and executive influence. Build the marketing playbook from zero, translate market insights into product direction, and develop AI-native workflows for the PMM team. The role requires exceptional writing, AI product fluency, ambiguity tolerance, and 0-to-1 launch experience.

Leads product marketing strategy for Gainsight’s Customer Success and Staircase products, including positioning, messaging, competitive strategy, packaging, and end-to-end go-to-market launches. Develops customer, market, and competitive insights; enables Sales and Success teams; supports executive narratives, analyst engagements, and external events. The role also advances AI-native marketing processes and collaborates cross-functionally with Product, Sales, Enablement, Design, Operations, and demand generation teams.

Support the CEO by managing complex calendars, priorities, travel, expenses, meetings, logistics, materials, and follow-ups. Build trusted relationships with executives, board members, customers, partners, and stakeholders. Improve administrative processes through AI and emerging technology, while exercising discretion with confidential information in a fast-paced global environment.