Lead a team driving sales of AI-powered customer experience solutions, coaching specialists, and shaping territory strategies to enhance customer outcomes.

The AI Sales Strategy Manager develops and executes strategies for AI adoption, focusing on data analysis, performance insights, and operational modeling to support sales initiatives and strengthen team alignment.

The AI and Experience Orchestration Director leads AI-powered customer experience initiatives, collaborates with stakeholders, and drives sales strategies in the Genesys AI portfolio.

The Vice President of Renewal Management will lead strategies to optimize renewal rates and customer retention, leveraging AI and automation to enhance operational efficiency and drive results across teams.

The Engagement Lead will lead enterprise strategy engagements, synthesize insights into actionable strategies, and ensure effective execution while advising senior executives on complex client problems.

Lead the design and implementation of AI-driven voicebot solutions, collaborating with partners and mentoring developers to optimize customer experiences.

The role involves designing conversational AI solutions, conducting workshops, developing IVR applications, and collaborating with teams to enhance customer experience.

Design and develop Genesys Cloud software solutions, providing technical implementation and support for professional services engagements while leading customer interactions and suggesting process improvements.

Lead analytics efforts within the Partner Organization, optimizing programs and financial operations while collaborating with cross-functional teams to drive performance and scalability.

Design and deliver enterprise AI applications, establishing best practices, collaborating with stakeholders, and ensuring compliance and scalability in solutions.

This role involves leading the design and implementation of the ServiceNow platform, aligning solutions with business goals, and guiding technical teams. Responsibilities include managing integrations, ensuring platform governance, mentoring staff, and advocating for best practices.

Lead a team of Customer Success Managers to enhance customer growth and retention, ensuring a strategic approach to their journeys and success metrics.

The Senior Tax Analyst will manage state income tax compliance, reporting, planning, and collaboration with various departments to optimize tax strategies and ensure compliance with state regulations.