Jobs at Giga AI Inc.

Own consumption, retention, and expansion across approximately 10 enterprise customers using Giga’s AI platform. Build account ramp plans, drive customers toward usage commitments, manage production escalations, coordinate engineers and product teams, lead executive value reviews, identify expansion opportunities, and make usage visible through Salesforce. As the first Customer Success hire, establish the function’s playbook and operating model.

Serve as the CEO’s strategic operator and thought partner, managing executive-office operations, planning rhythms, OKRs, dashboards, board preparation, fundraising support, stakeholder relationships, and cross-functional initiatives. The role improves CEO leverage, drives accountability, synthesizes business performance, and ensures strategic priorities progress across Engineering, Go-to-Market, and Operations.

Lead and own the most complex enterprise deployments of real-time AI agents end-to-end. Architect systems, build integrations and tooling, mentor FDE engineers, debug production incidents (telephony, latency, integrations), and translate deployment learnings into product improvements while interfacing directly with customer engineering leadership.

The role involves leading customer engagements, building AI agents, managing projects, mentoring engineers, and collaborating with product teams.

The Sales Director will expand relationships with enterprise accounts, drive complex sales cycles, and collaborate with internal teams to customize solutions.

The Senior QA Lead will oversee quality assurance for AI agents, manage a distributed QA team, create test strategies, and ensure thorough validation of software before release.

The Sales Development Representative (SDR) will focus on outbound prospecting to enterprise clients, qualify leads, and collaborate closely with Account Executives to meet sales goals.

The Staff Backend Engineer will lead backend system architecture, mentor engineers, drive technical projects, and set engineering quality standards.

As a Software Engineer I / II, you will develop systems for AI agents, collaborate on backend projects, and manage integrations and features.

As a Senior Backend Engineer, you'll build infrastructure for AI agents, managing projects from concept to execution while ensuring code quality and system design.

The Social Content Manager will create and manage content for X and LinkedIn, define editorial perspective, and analyze performance metrics to improve engagement.

As a Senior Frontend Engineer, you'll lead the development of frontend applications, crafting seamless user experiences and driving project implementation alongside cross-functional teams.

The Staff Swift Engineer will lead the technical direction of iOS SDKs, ensure integration of Giga's voice and chat agents, and maintain high-quality mobile experiences. Responsibilities include designing SDK architecture, optimizing UI and performance, and collaborating with design and web teams to enhance mobile interfaces.

Customer-facing engineer building, deploying, and operating real-time AI voice/chat agents. Run discovery and demos, prototype and iterate quickly, set up CI/CD, monitor live usage, debug issues, communicate with customers, and feed product/platform improvements.