Jobs at Giga (gigaml.com)

Own consumption, retention, and expansion across approximately 10 enterprise customers. Build account ramp plans, drive usage against commitments, quarterback customer and internal timelines, manage production escalations, run executive value reviews, identify expansion opportunities, and coordinate with engineering, product, revenue operations, and sales. As the first Customer Success hire, establish the function’s playbook and reporting processes.

The Chief of Staff serves as the CEO’s strategic operator and thought partner, managing executive-office operations, planning rhythms, OKRs, dashboards, board preparation, fundraising support, stakeholder relationships, and cross-functional initiatives. The role drives accountability, synthesizes business performance, improves leadership meetings, handles confidential information, and represents the CEO with internal and external stakeholders. Success requires strong judgment, exceptional writing, AI fluency, and the ability to execute ambiguous, high-impact work under pressure.

Lead and execute the most complex enterprise deployments of real-time LLM agent systems. Architect integrations, debug production voice/telephony issues, mentor FDEs, build reusable deployment tooling, and drive product feedback to core engineering.

Drive outbound prospecting to enterprise accounts via calls, email, and social; qualify prospects, set high-quality meetings for AEs, collaborate on messaging and targeting, and consistently hit pipeline and meeting goals while working in-person at the San Francisco HQ.

As a Senior Backend Engineer, you will design scalable solutions, own products, lead technical architecture, and contribute to key engineering projects.

Lead QA for an AI agent platform: define test strategy, run distributed QA team, validate conversational AI outputs, manage release QA gates, triage bugs, and build QA processes.

As a Staff Backend Engineer, you'll design scalable solutions, lead technical architecture, contribute to products, and work in a dynamic environment with a focus on high-quality code.

The Social Media Manager will oversee Giga's social media strategies, content creation, and performance analysis, primarily through LinkedIn and X, enhancing the company's brand and credibility.

The Software Engineer will build and deploy LLM-based products, design scalable solutions, and translate vision into launches while owning product lines.

As a Forward Deployed Engineer, you'll lead customer engagements, design AI agents, manage development cycles, and mentor engineers.

The Sales Director will manage and expand relationships with major enterprise clients, driving growth through complex sales cycles and strategic partnership development, while collaborating internally to shape tailored solutions.

The Senior Swift Engineer will lead the development of Giga's iOS SDKs, making architectural decisions and ensuring high-quality UI and performance for mobile integrations of voice and chat agents.

Serve as a technical customer-facing engineer building and deploying real-time AI agents: run discovery and demos, develop and maintain agents, set up CI/CD, monitor production, debug live issues, iterate to targets, and feed product/platform with prototypes and feature requests.

Seeking a Senior Frontend Engineer with 5-7 years of experience to lead development, design systems, and build user-friendly interfaces.