Teams at Giga (gigaml.com)

Build and maintain security systems for an AI platform handling sensitive customer interactions. Responsibilities include application, infrastructure, and cloud security; access controls and authorization; audit logging; vulnerability scanning; dependency auditing; secrets management; automated detection; and security tooling. The role involves writing production code, collaborating with backend and infrastructure engineers, and addressing emerging AI-agent risks such as prompt injection and data leakage.

Own consumption, retention, and expansion across approximately 10 enterprise customers. Build account ramp plans, drive usage against commitments, quarterback customer and internal timelines, manage production escalations, run executive value reviews, identify expansion opportunities, and coordinate with engineering, product, revenue operations, and sales. As the first Customer Success hire, establish the function’s playbook and reporting processes.

The Chief of Staff serves as the CEO’s strategic operator and thought partner, managing executive-office operations, planning rhythms, OKRs, dashboards, board preparation, fundraising support, stakeholder relationships, and cross-functional initiatives. The role drives accountability, synthesizes business performance, improves leadership meetings, handles confidential information, and represents the CEO with internal and external stakeholders. Success requires strong judgment, exceptional writing, AI fluency, and the ability to execute ambiguous, high-impact work under pressure.