As an Enterprise Solutions Consultant, you will act as a trusted advisor, present solutions, and enhance customer satisfaction through impactful storytelling and consultative engagement.

Lead and inspire the design team at Gladly, overseeing product and brand design, mentoring designers, and contributing to strategy and user research.

The Senior Data Scientist collaborates across teams to analyze data, develop algorithms, and improve customer experience through insights, while mentoring other data scientists.

The Senior Program Manager will lead cross-functional teams, establish program governance, drive decision-making, and ensure successful product delivery in a SaaS environment.

The Enterprise Customer Success Manager builds strategic relationships with clients, ensures product adoption, manages renewals, and advocates for customer needs while collaborating with internal teams.