Jobs at Goodwill of Silicon Valley

Mid-level e-commerce associate responsible for photographing, sorting, ticketing, packing, and shipping donated retail items for online sales. Perform material handling (pallet jack, box dumper), advanced data entry, customer service, and meet productivity goals. Train junior associates, follow SOPs for inventory and shipping, and maintain a clean, organized warehouse workspace.

Lead external communications and marketing to deepen community connections, partnerships, and trust. Oversee brand, digital and PR, drive community engagement strategies, support fundraising, supervise staff and partners, track engagement metrics, and amplify program impact through storytelling and partnerships.

Lead and manage an Employer Engagement team to build 100+ employer relationships, use labor market intelligence to align programs with employer demand, configure and maintain a monday.com CRM, drive placement pipelines and reporting, supervise 4–7 specialists, coordinate cross-functional program alignment, and ensure performance-driven job placement outcomes.

Provide intermediate-level trauma-informed case management to veterans, performing intakes, eligibility determinations, stabilization planning, crisis intervention, field visits, housing or employment navigation, data entry and compliance with funder standards, and coordination with internal and external partners to support participant stability and outcomes.

Perform general accounting tasks including journal entries, reconciliations, month-end close, and financial statement support. Manage AP/AR, payroll support, grant and program accounting, assist audits, ensure GAAP compliance, and support budgets and financial reporting for a nonprofit retail operation.

Provide classroom job training (resume writing, mock interviews), individual job search coaching, and case management for unhoused program participants. Manage caseloads, coordinate with case managers and peer mentors, report outcomes, advocate with employers, and support transitions from subsidized to permanent employment. Represent the organization in community networks and occasionally transport participants to interviews.

Provide end-to-end enrollment and operational support for Career Technical Education programs: track applicants, manage communications, coordinate rooms and supplies, handle stipends and background processes, maintain accurate case records and data, generate reports, and support presentations and community outreach.

Sort, clean, and price donated hard-line and soft-line goods for the sales floor using pricing software and established guidelines. Identify saleable vs unsaleable items, prep clothing and packaging, place items for e-commerce when appropriate, and meet production, pricing accuracy, and sales-per-labor-hour goals. Work cooperatively with vocational clients and follow company procedures.

Provide intermediate-level trauma-informed case management to unhoused participants, conducting intakes and assessments, developing stabilization/housing/employment plans, coordinating internal and external supports, performing fieldwork and crisis intervention, maintaining timely documentation in CRM/HMIS, and collaborating with partners to improve housing and income outcomes.

Manage full-cycle recruitment: source, screen, interview, and onboard candidates. Partner with hiring managers, build pipelines, run job fairs, track candidates in an ATS, ensure compliance, analyze recruitment metrics, and support onboarding and employer branding. Provide hiring manager training and collaborate on workforce planning.

Sort, clean, and price donated goods for retail sale using pricing software and standardized guidelines. Identify saleable items, prepare clothing and merchandise, route unsaleable items to warehouse, work with vocational clients, meet productivity and sales-per-labor-hour goals, and follow store procedures.

Deliver classroom and one-on-one employment readiness training, manage caseloads, coordinate with case managers and peer mentors, conduct job placement and follow-up, transport clients as needed, report progress and submit data, and represent the organization in community outreach and employer engagement.