Teams at Goodwill of Silicon Valley

Provides intermediate-level case management for unhoused and other underserved participants, supporting stabilization through housing, employment, benefits, and supportive services. Conducts assessments, develops individualized plans, provides trauma-informed coaching and crisis intervention, coordinates internal and external referrals, performs fieldwork, and monitors outcomes. Maintains accurate case documentation and compliance data in CRM and HMIS systems while collaborating with employers, landlords, community agencies, and interdisciplinary teams.

Provides intermediate-level case management for participants facing employment, housing, and stability barriers. Conducts intakes and assessments, develops individualized plans, delivers trauma-informed coaching and crisis intervention, coordinates housing and employment services, performs fieldwork, maintains compliant documentation, and collaborates with community partners. The role supports participant stabilization, housing retention, job placement, benefits access, and long-term self-sufficiency while meeting data quality and audit requirements.

Leads end-to-end operations for a portfolio of seven government grants totaling more than $8 million. Oversees grant budgeting, invoicing, drawdowns, financial reporting, compliance controls, audit readiness, indirect cost rates, data quality, CaseWorthy administration, BI reporting, and shared services with the parent organization. Supervises a team of five, manages funder and internal stakeholder relationships, supports strategic planning, and ensures grant billing, program reporting, records, and systems remain accurate and audit-ready.