Jobs at Grafana Labs

Design, build, and ship AI-powered observability features using LLMs and agentic workflows. Rapidly prototype, iterate with real users, integrate AI into alerting, runbooks, and developer workflows, and ensure solutions are scalable, maintainable, and production-ready while collaborating cross-functionally.

Join Grafana Labs' Enterprise Solutions Engineering team to drive technical pre-sales engagements. Partner with Sales to present demos, run technical evaluations, close opportunities, provide product feedback to PM/Engineering, and create enablement content (docs, blog posts, videos). Act as a customer-facing product expert to educate and enable customers across the sales cycle.

Sell and expand Grafana Cloud and Grafana Enterprise within existing accounts across the Central region. Prospect, manage full sales cycle (demos, POCs, proposals, negotiations), hit quarterly and annual targets, manage pipeline and forecasts in Salesforce, support trials, andhandoff to Customer Success. Focus on consultative selling and account growth.

Manage and grow influencer and creator programs, develop and publish executive social content, build AI-assisted content workflows, support social campaigns, employee advocacy, podcast production, event support, and cross-functional amplification and analysis.

Manage and grow existing commercial accounts in the East region through consultative selling. Prospect, run demos and proofs of concept, negotiate deals, manage pipeline and forecasts in Salesforce, and meet quarterly and annual sales targets while expanding Grafana Cloud and Enterprise usage.

As a Staff Engineer, you will manage and evolve shared multi-cloud database infrastructure, work with streaming systems, lead initiatives, and ensure observability and performance.

Design, build, and operate production multi-agent AI systems and automation for Marketing Operations. Integrate LLMs with business data (BigQuery, CRMs, Slack), build MCP servers, APIs, and scalable serverless/containerized services, implement observability and governance, and partner with GTM teams to deliver measurable automation and self-service workflows.

Lead and scale the commercial sales region by managing 5 Regional Directors, driving revenue growth, coaching reps, hiring and developing talent, partnering with GTM and cross-functional leaders, and supporting deal creation and closures as needed to meet regional and company goals.

As a Staff Backend Engineer for Tempo, you'll lead technical initiatives, own core component architecture, drive operational excellence, mentor engineers, and contribute to open-source projects, focusing on enhancing Grafana's tracing capabilities and API development.

Lead the web development team at Grafana Labs, owning technical execution and platform strategy to enhance digital experiences on grafana.com using AI and modern web technologies.

The Senior Product Manager for Infrastructure Observability will define product vision, collaborate with engineering, drive customer discovery, and enhance Grafana Cloud's observability offerings.

Sell and expand Grafana Cloud and Grafana Enterprise within existing accounts across the Central region. Prospect, manage full sales cycles, meet quarterly and annual quotas, run demos and proofs of concept, manage pipeline and forecasts in Salesforce, handle quotes and order processing, and build strong customer relationships using a consultative approach.

Design, prototype, and ship LLM- and agent-powered AI features for observability. Rapidly iterate with real users, integrate AI workflows with tooling and alerting, collaborate cross-functionally, and ensure scalable, production-ready solutions in cloud-native environments.

Support the SVP of Global Customer Solutions with executive coordination and program management, ensuring strategic initiatives progress effectively.

Drive outbound prospecting and close net-new enterprise customers across the West region. Manage full sales cycle (demos, POCs, proposals, negotiations), forecast and track pipeline in Salesforce, articulate product value, support trials, and hand off customers to Growth. Meet quarterly and annual sales targets.

Senior Solutions Engineer leading technical pre-sales engagements: demoing Grafana Cloud, qualifying and closing opportunities, delivering presentations, enabling customers, collecting product feedback, and creating documentation and enablement materials to support sales and product teams.

Quota-carrying senior account executive responsible for prospecting and expanding Grafana usage within assigned West-region customers. Manage full sales cycle (demos, POCs, proposals, negotiations), maintain Salesforce pipeline, create quotes, process orders, and hit quarterly and annual targets while articulating value of Grafana Cloud and Enterprise.

Lead and run multi-channel demand generation programs focused on existing customers to drive expansion and cross-sell. Design AI-driven, agentic workflows to automate campaign execution, align marketing signals with sales actions, measure pipeline impact, and optimize programs across email, paid, events, web, in-app, and field channels.

Customer-facing senior solutions engineer who partners with Sales to demo and evaluate Grafana Cloud, drive technical engagements to qualify and close opportunities, gather product feedback, and produce enablement content (docs, blogs, videos). Acts as product expert for customers, presents technical solutions, and supports cross-functional collaboration with Product and Engineering.

Design, implement, test, and operate core backend services for an AI-native context layer: ingestion, indexing, retrieval APIs, multi-tenant SaaS features, tenant isolation, quotas, and observability. Partner across product and infra, iterate quickly from prototype to production, and own system reliability and architecture.