Teams at GT Independence

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

Lead GT Independence's shift to a product-driven organization by establishing a Product Management function, defining enterprise product strategy and roadmaps, driving digital transformation and modernization, aligning technology investments with business goals, and partnering with cross-functional teams and executives to deliver customer-centric, scalable digital solutions.