Teams at HackerRank

Own strategic enterprise accounts to drive adoption, retention, and expansion. Develop account strategies, build executive and technical relationships, run QBRs and engagement cadences, orchestrate internal teams, structure commercial terms, maintain forecasts, health metrics, and growth pipelines to ensure measurable customer outcomes.

Lead and develop the Commercial Account Management team, driving retention, renewals, expansion, and revenue goals. Establish account management, forecasting, customer health, QBR, and upsell practices. Coach managers through complex renewals, negotiations, and recovery plans while partnering with Finance, Legal, Deal Desk, Product, Engineering, Marketing, and Sales. Use Salesforce data and customer signals to manage risk, improve adoption, guide forecasts, and communicate commercial opportunities to leadership.

The role involves end-to-end recruitment for GTM roles, collaborating with leaders to build effective teams, emphasizing speed and quality in hiring.