Teams at HackerRank

Provides Tier 1 and Tier 2 global employee IT support while administering macOS endpoints, identity platforms, SaaS applications, access workflows, and IT assets. Manages onboarding, offboarding, device lifecycle, office technology, vendors, security compliance evidence, and service improvements. Resolves complex issues, automates repetitive workflows, creates documentation, and leads assigned IT projects. Requires in-person attendance five days weekly at the Santa Clara office.

The Sales Operations Analyst supports sales and marketing by maintaining data accuracy, providing sales enablement, executing data imports, and assisting in cross-functional projects.

Serve as the primary technical presence onsite for customers: lead discovery, pilots, and demos; configure, debug, and integrate web applications; write API scripts (Ruby or Python); collaborate with Product, Engineering, and GTM teams; use tools including AI to accelerate outcomes and keep customer projects on track.