Jobs at Handshake

The Strategic Projects Lead will manage and drive AI-related projects, optimize talent deployment, improve internal processes, and enhance customer relationships in a fast-growing environment.

Own end-to-end execution of large-scale human data programs supporting frontier AI training and evaluation. Coordinate hundreds to thousands of expert Fellows, optimize staffing models and workflows, manage delivery quality and margins, and partner with AI labs and senior stakeholders to define scope, resolve issues, and expand programs.

Lead the Learning & Training function, managing four senior learning designers while remaining hands-on in developing courses, coaching plans, and quality standards. Scale a forward-deployed training model across AI projects, manage capacity, measure ramp and fellow quality, partner with Central Ops, drive strategic programs, and hire specialized talent. The role requires strong learning design, people leadership, AI model fluency, operational judgment, and experience establishing quality standards in ambiguous environments.

Lead onboarding for enterprise and strategic employer customers during their first 60–90 days. Manage kickoff calls, product setup, implementation checklists, stakeholder relationships, success metrics, training, and early talent workflow adoption. Use data to improve implementation strategies and create scalable SOPs. Coordinate across teams while managing multiple implementations and communicating outcomes to senior customers and internal stakeholders.

Build and own full-stack promotions products, including promoted-content delivery, auctions, event tracking, attribution, and analytics. Develop scalable distributed systems, improve employer-facing reporting, investigate production issues, and use customer feedback and performance data to guide iteration. Partner with product, design, data, and engineering teams from design through launch while contributing to testing, observability, code reviews, and production ownership.

Own revenue operations for new business sales, including pipeline management, forecasting, reporting, funnel performance, territory and quota planning, Salesforce governance, and compensation modeling. Partner with sales, finance, marketing, and product leaders to improve productivity and conversion. Build dashboards, AI automations, and internal tools to streamline sales processes and support operating cadences.

Leads and grows a founding engineering team building an agent-first recruiting product. Owns end-to-end product engineering, architecture, technical direction, execution, hiring, coaching, and engineering culture. Partners with product, design, outreach, candidate data, and AI/ML search teams to deliver agent-driven candidate discovery, calibration, shortlists, analytics, onboarding, and tiered self-serve experiences on an ambitious timeline.

Lead client-facing insights engagements for enterprise employers, using Handshake data to develop hiring strategies, market narratives, ROI stories, and sales materials. Partner with Sales, Account Management, and Customer Success to support customer expansion, renewals, and new business. Own projects from problem definition through data analysis and polished client deliverables, including presentations and HTML reports. Advise senior stakeholders, facilitate working sessions, automate recurring workflows with AI tools, and translate complex findings into actionable recommendations.

Manage monthly and quarterly sales commission calculations, accruals, reporting, and compensation plan administration using Spiff. Partner with Sales, Finance, Accounting, and HR to maintain controls, resolve discrepancies, document processes, and improve operational efficiency. The role requires advanced Excel skills, analytical problem-solving, high-volume transaction management, and the ability to work effectively in a fast-paced environment.

Own Handshake’s Careers communications strategy, including media relations, executive communications, research storytelling, product and partnership launches, partner communications, issue management, and international market support. The role partners closely with senior executives, research and economics teams, product marketing, universities, employers, policymakers, and legal. It requires extensive communications experience, strong reporter relationships, exceptional writing and editing skills, data comfort, sound judgment, and an AI-enabled working style.

Build and scale growth products across onboarding, activation, retention, and notifications. Design distributed systems for millions of users, collaborate with product managers and data scientists on experiments, and ship measurable improvements. Mentor engineers, guide technical direction, and balance rapid iteration with production reliability. The role focuses on backend or full-stack development, experimentation platforms, and consumer-facing growth products.

Support Handshake’s global privacy program through vendor and subprocessor reviews, privacy assessments, records management, consent and tracking administration, individual rights requests, customer audits, incident response, privacy notices, regulatory monitoring, product and AI reviews, training, and workflow operations. The role collaborates with Legal, Security, Finance, Product, Engineering, Marketing, Sales, and Customer Success while escalating complex matters for legal review.

Support Finance and Central Operations by building dashboards, reporting, automated data pipelines, reconciliations, controls, and analytics. Analyze revenue, expenses, margins, cash flows, payment volumes, disputes, exceptions, and processing performance. Partner with Finance and Payment Operations to investigate discrepancies, automate workflows, improve data quality, and translate business questions into reliable models and actionable insights.

Own Handshake’s employer-side product marketing strategy, positioning, category narrative, thought leadership, launches, and go-to-market messaging. Lead and develop a team of 3–4 product marketers while partnering with Product, Sales, Marketing, and executive leadership. The role focuses on repositioning Handshake as a strategic hiring partner for employers and CHROs, driving market awareness, adoption, and revenue.

Lead legal support for AI products, platforms, data infrastructure, enterprise offerings, and career technology. Advise product, research, engineering, operations, and go-to-market teams on AI training data, intellectual property, privacy, regulated data, commercial relationships, contractor platforms, and AI governance. Build scalable legal review workflows, playbooks, templates, provenance documentation, and self-service guidance while partnering with commercial counsel and frontier AI labs.

Own the visual and interaction quality of an AI-native recruiting product, from exploration through launch. Lead the Employer design system, maintain alignment between Figma and code, define motion and micro-interactions, and elevate team craft through reviews, pairing, and design principles. Partner with product, engineering, data, and employer-experience designers to create a coherent, enterprise-grade product with strong visual hierarchy, simplicity, and consumer-quality polish.

Build and grow Handshake AI’s Fellow community through engagement, advocacy, retention, content, email communications, and crisis response. Own programs such as referrals, advisory boards, and STAR Fellows, while partnering with the AI team to ensure accurate messaging. The role requires consumer-facing marketing, online community growth, strong writing, program design, and sound judgment managing negative sentiment.

Develop and deploy machine learning models for lifecycle optimization, personalized notifications, and monetization. Collaborate with senior engineers, data scientists, and product managers to improve user experience and marketplace metrics. Work with embedding retrieval, Graph Neural Networks, ranking systems, experimentation, production deployment, and responsible AI practices including fairness, explainability, and quality.

Build and maintain developer tools for builds, testing, code review, merging, and coding agents. Improve build speed, test reliability, failure explanations, automated reviews, and secure release processes. Use developer feedback, surveys, logs, metrics, and traces to identify problems and measure improvements. Collaborate with engineers through documentation, code reviews, and working sessions while independently delivering clearly defined projects.

Own the architecture and evolution of Handshake’s go-to-market systems, including Salesforce, Gainsight, Nooks, Clay, and AI tools. Design workflows and data models across pipeline, quoting, renewals, and expansion; integrate systems; evaluate vendors; improve adoption and reporting; and manage internal teams and external Salesforce consultants. The role combines hands-on configuration and development with systems strategy, governance, stakeholder partnership, and build-versus-buy decisions.