Teams at Harbor Health

Serve as the regional HR Business Partner managing complex employee relations, conducting workplace investigations, advising and coaching managers, supporting workforce planning and compliance, driving culture and employee experience initiatives, and analyzing people metrics to recommend proactive interventions across multiple clinic locations.

Own product definition and evolution of health plan benefits, translate benefit design into system requirements, collaborate with engineering, vendors, compliance, and operations to build claims adjudication, eligibility, and benefits infrastructure that delivers member-friendly cost experiences.

Lead a team handling member and provider grievances, appeals, and escalations. Ensure compliant, documented investigations and resolutions, develop SOPs and QA programs, liaise with Legal/Compliance/Operations, report trends to leadership, and coach staff to drive continuous improvement.