Jobs at Harper (harperinsure.com)

Lead discovery and commercialization of new insurance verticals: identify emerging markets, validate opportunity, design end-to-end GTM motions, acquire first customers, codify repeatable processes, and hand off to teams while leveraging AI to scale work.

The role involves high-volume outbound and inbound calls to qualify and capture information from business owners seeking insurance solutions, focusing on speed and accuracy while setting opportunities for the sales team.

The role involves transforming informal knowledge into structured documentation for AI integration, training staff, and driving process adoption across operations.

The Staff Engineer will build developer productivity systems, manage AI quality, and enforce architecture rules while enhancing CI/CD processes, ensuring robust test harnesses, and improving developer experience at Harper.

The role involves tackling complex operational challenges, building systems, running analyses, and managing cross-functional initiatives to support the CEO in driving company growth and efficiency.

The Executive Assistant supports two founders by managing their schedules and the office environment, ensuring smooth operations and logistics. This role requires prioritizing tasks, managing high-pressure situations, and maintaining organization in a fast-paced environment.

The Operating Memory Lead will document and structure knowledge across sales and operations using AI tools, creating clear operational guides to improve efficiency in a fast-paced startup environment.

Lead Harper's account-based marketing motion: define target accounts and triggers, build vertical playbooks, run multi-channel campaigns, align with sales, own targeting/data, and measure pipeline and revenue outcomes across verticals.

Lead Harper's content program: plan and own the content calendar, write and edit blog posts, customer stories, emails, and sales assets, interview customers, support field marketing, collaborate on thought leadership, and track content performance to drive authority, trust, and measurable conversions.

Build AI-powered automations and agents that convert data outputs into timely, actionable workflows and dashboards. Audit manual data work, design automated reporting and alerts, maintain automation reliability, and partner with data and growth teams to accelerate GTM operations.

Own Harper's end-to-end CRM and lifecycle strategy to drive retention, upsell, cross-sell, referrals, and LTV. Build and optimize trigger-based automated campaigns, segment audiences for personalization, audit journeys to find and fix revenue leaks, and tie every program to measurable revenue impact. Collaborate with growth, product, and customer teams and operate in a fast-paced, on-site San Francisco environment.

Partner with the Growth Marketing Lead to synthesize channel performance, own KPI reporting, run LTV/CAC and cohort analyses, evaluate experiments, and translate messy data into clear, prioritized recommendations that drive marketing decisions. On-site in San Francisco, measured by the decisions your analysis changes.

Own and execute Harper's end-to-end SEO and GEO strategy across traditional search and AI-powered discovery. Drive organic visibility for high-intent commercial insurance queries, lead GEO development for AI-generated answers, partner with content and engineering on technical SEO and structured data, and build measurement and reporting to deliver ranking, traffic, and conversion improvements within 6–12 months.

The Product Manager will own a module focused on improving the commercial insurance process using AI. Responsibilities include managing KPIs, translating customer nuances into system requirements, conducting evaluations, and collaborating closely with operators and customers.

The Business Operations Associate will manage communications, streamline processes, and improve operational efficiency across various teams in a high-paced environment.

Embed with sales, underwriting, and operations to identify high-leverage friction, run day-to-day operational work, and rapidly build AI-driven automations and internal tools. Instrument outcomes with SQL and dashboards, translate operational pain into product requirements, and ship prototypes to production while measuring business impact.

Manage recruiting operations and ATS administration (Ashby); coordinate complex interview processes and super days; train and calibrate interviewers; own candidate communications and scheduling; support the Recruiting Lead to keep pipelines healthy and remove bottlenecks. Ensure data and scorecards inform hiring decisions and deliver a high-quality candidate experience.

The Recruiting Lead will build the talent function from the ground up, sourcing and closing candidates across technical and GTM roles, establishing recruiting processes, and partnering with founders on hiring strategy.

Close high-volume SMB insurance deals by phone using Harper's AI tools. Make 100+ calls daily, convert warmed leads to revenue, maintain conversion quality at scale, expand into new products, and document repeatable playbooks. Rapidly obtain a commercial insurance producer license and operate on-site in San Francisco with an intense, metrics-driven schedule.

As a Data Scientist, you'll analyze data to boost growth and sales strategies, build models for lead intelligence, and implement experimental frameworks for continuous improvement.