Teams at Harris healthcare

Provide inbound phone, web, and email support; host client training; document and track interactions; advocate for timely issue resolution; troubleshoot technical issues and improve product knowledge to ensure high customer satisfaction.

Rotational internship across Customer Support, Product Management, and Customer Success. Provide technical support, manage incidents, improve incident intake and workflows, test support processes, use AI tools and automation, support account management tasks, gather end-user requirements for data pipelines and reporting, analyze source data for quality issues, and create technical documentation.

Develop and enhance GIS capabilities within a core C++ OMS application, configure map services, design cartography, integrate spatial databases, resolve spatial data issues, and collaborate with product teams using Jira and GitHub.