Jobs at Harvey

Support a VP in a fast-paced environment by managing complex calendars, multi-destination travel, meeting preparation, communications, presentations, and ad hoc projects. The Executive Assistant will exercise sound judgment, maintain confidentiality, coordinate with internal and external stakeholders, and help keep operations and team momentum on track.

The Head of Video develops and leads Harvey’s social and content video strategy. Responsibilities include creating concepts and recurring formats, writing scripts, directing shoots, guiding editors, overseeing production partners, and delivering channel-ready assets. The role collaborates with Content & Social, Product Marketing, creative producers, executives, customers, and subject-matter experts. It also mentors video talent, manages creative quality and stakeholder feedback, and uses audience insights to improve content performance.

Create and edit finished video for social and content channels, owning projects from footage review through final delivery. Shoot executive content, interviews, events, and product videos using professional camera, lighting, and audio setups. Develop editorial hooks, pacing, formats, captions, graphics, sound, color, and channel-specific versions. Collaborate with creative, content, product marketing, and production teams while managing feedback, media organization, equipment, timelines, and delivery standards.

Serve as primary advisor to largest customers, lead strategic implementation and adoption of Harvey's AI platform, monitor account health, enable end users, drive executive engagement, relay product feedback, and travel up to 25%.

Lead content design across Harvey’s product interfaces and AI responses. Define voice, tone, terminology, interaction patterns, and content principles; design key experiences from concept through execution; and build tools and guidance that help teams apply content standards. Partner with product designers, engineers, product managers, and AI researchers to establish a scalable content practice, clarify complex concepts for expert users, and articulate content decisions and tradeoffs.

Lead full-stack engineering projects across Harvey’s AI-powered legal products. Build scalable document ingestion, data collection, secure systems, AI-native features, agentic orchestration, retrieval systems, and integrations across web, desktop, mobile, Google Docs, MS Word, and APIs. Develop intuitive frontend experiences with React and TypeScript and robust backend services with Python and PostgreSQL, supporting streaming results, long-running processes, and complex tool-calling workflows.

Owns content strategy and execution for Harvey’s global events, including agenda curation, executive narratives, product keynotes, speaker recruitment and preparation, session design, and run-of-show planning. The role manages concurrent workstreams, builds scalable programming processes, partners with Product, Marketing, Creative, and Leadership, and uses post-event feedback to improve future events.

Own research and engineering efforts to improve open-weight language models for legal reasoning and agentic workflows. Design and run SFT and reinforcement learning experiments, develop reward functions and verifiers, build rigorous evaluations, debug large-scale distributed training, and translate research results into customer-facing model improvements.

Build synthetic data pipelines, evaluation systems, benchmarks, verifiers, and quality metrics for legal AI models and agentic workflows. Partner with researchers and legal experts to convert domain judgment and customer feedback into structured datasets, training signals, and measurable improvements. Investigate model failures, validate metrics, maintain data quality and provenance, and guide training and release decisions.

Build and scale infrastructure for post-training open-weight AI models, including distributed training, RL rollouts, agent environments, evaluation systems, experiment tracking, model serving, and production integration. Own performance, reliability, GPU utilization, checkpointing, failure recovery, observability, and bottleneck removal. Partner closely with researchers to turn experimental workflows into dependable systems.

Leads brand design at Harvey, developing visual systems, campaigns, websites, experiential materials, and digital experiences across marketing and company touchpoints. Provides art direction, mentors designers, gives strategic visual guidance, and partners with Marketing, Product Design, Content, Leadership, and Engineering. Requires exceptional expertise in typography, composition, hierarchy, visual storytelling, and execution across web, print, out-of-home, events, and presentations.

Lead end-to-end product design from ideation through launch, creating intuitive interfaces, interactions, and prototypes for complex AI-powered workflows. Collaborate with product managers, engineers, AI researchers, and legal professionals; conduct user research; shape scalable design systems; and champion high-quality visual and interaction design.

Own the vision, roadmap, and execution for Harvey’s enterprise identity and access platform. Lead products covering SSO, SCIM, MFA, permissions, RBAC, external users, provisioning, and agent identity. Partner with Engineering, Design, Security, Legal Engineering, GTM, and enterprise customers to deliver secure admin experiences, define governance controls, establish metrics, and drive platform adoption and outcomes.

Own Harvey’s API product strategy, roadmap, and execution. Translate customer and market needs into platform capabilities, prioritize reliability, performance, security, and adoption, and partner with engineering, solutions architecture, and go-to-market teams. Define product metrics, drive production usage, establish requirements and documentation, and guide API design, authentication, access control, rate limits, and usage metering decisions.

Own the vision, strategy, and roadmap for Harvey’s embedded legal-work experiences, beginning with the Word Add-In. Drive product discovery, launch, adoption, engagement, and quality for drafting and document review workflows. Partner with Design, Engineering, AI, marketing, and go-to-market teams while working closely with lawyers to guide product decisions through customer insight and usage data.

Lead and develop CSMs supporting strategic law firm accounts. Own retention, expansion, adoption, renewals, and customer value across complex enterprises. Coach teams, engage senior stakeholders, manage escalations, coordinate Sales, Product, Engineering, Legal Engineering, and Security, and influence product direction through customer insights. The role requires strong enterprise account leadership, analytical judgment, change-management expertise, and the ability to navigate law firm structures and technology adoption.

Own Harvey’s X strategy and daily execution, including content, engagement, real-time opportunities, and reputational judgment. Analyze performance across X, LinkedIn, Instagram, and YouTube using channel and third-party data. Apply social listening, competitive intelligence, and share-of-voice insights to recommend programming, creative, testing, and optimization. Partner with Social, Content, Communications, Product Marketing, Customer Engagement, and Creative teams while presenting concise insights to leadership.

Own and consolidate Harvey’s support knowledge base, including articles, troubleshooting guides, and product documentation. Audit and migrate fragmented content, apply taxonomies and metadata for human and AI retrieval, and keep knowledge current with weekly product releases. Use ticket, search, and AI-agent data to prioritize content improvements, build AI-assisted workflows, and manage review, ownership, versioning, and archiving. Collaborate with Product, Engineering, AI Support, and Enablement teams to validate and adopt content.

Own full-cycle recruiting for go-to-market roles across Sales, Customer Success, Partnerships, and Revenue Operations. Build diverse talent pipelines, advise hiring managers, lead intake and calibration, improve recruiting workflows, track hiring metrics, and manage multiple requisitions while delivering a strong candidate experience across North America.

Leads Harvey’s highest-priority integrated content programs from concept through launch. Develops strategic ideas and master briefs, shapes multi-format content across editorial, video, social, education, events, and executive storytelling, and directs writers, designers, producers, agencies, and executives. Provides creative judgment, manages workstreams and reviews, protects narrative quality, and turns successful programs into repeatable franchises and playbooks.