Headway
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Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead the end-to-end design of the provider CRM and AI front-desk/scheduling assistant, turning client lists into a prospect pipeline. Define stages, signals, automation boundaries, and interactions for diverse providers. Prototype with AI tools, conduct provider research, partner with PM and Eng to ship 0→1 features, and contribute to the design system and AI design practices.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Design high-converting provider acquisition experiences across external landing pages, lead forms, and internal PGA tooling. Diagnose SQL→Intake-Complete funnel drop-off, run experiments, partner with Creative/PM/Eng, conduct provider and agent research, and contribute patterns to the Helix design system while using AI prototyping tools.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead full-cycle technical recruiting for engineering teams: partner with hiring managers, design sourcing strategies, run searches from intake to offer, use data to diagnose and improve searches, and ensure a structured, inclusive candidate experience while building high-quality pipelines.
