Headway
Teams at Headway
Recently posted jobs
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Headway is hiring an FP&A Manager to be an embedded finance partner across major departments, lead financial deep dives and ad-hoc analyses, consolidate company performance, and drive strategic planning. The role shapes investment decisions, pressures plans, and applies AI to accelerate insights and efficiency across FP&A while translating complex analysis into clear business recommendations.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Partner with product, engineering, design, ops, and clinical teams to define metrics and experiments. Design and analyze A/B tests and quasi-experiments, apply causal inference when needed, perform funnel/cohort analyses, build and validate predictive models, and operationalize insights with monitoring and launch criteria. Produce clear, decision-ready analyses and raise organizational standards for metrics and experimentation.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead Headway's CX product function to transform support with AI-powered self-resolution, agent tooling, multi-channel routing, proactive engagement, knowledge/quality systems, and feedback loops tying support insights to product outcomes.
