Headway
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Recently posted jobs
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own the full device lifecycle across macOS, Windows (and ChromeOS), build BYOD and device-trust programs in a HIPAA-regulated environment, integrate endpoint management with identity and automate onboarding/offboarding and remediation using scripting, iPaaS and AI, partner with Security and stakeholders, own roadmap, and participate in a light on-call rotation.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Design, standardize, and automate the IAM lifecycle and workflows. Integrate and maintain IdP connections, drive RBAC/least-privilege adoption, automate provisioning/deprovisioning, resolve identity incidents, document processes, and partner with stakeholders to establish IAM governance.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own strategy and roadmap for core insurance/payment platforms, driving claims processing through reconciliation. Design automated workflows with robust exception handling, reduce financial leakage, build internal tooling for operations, and lead cross-functional initiatives with Engineering, Data, Operations, and Finance to improve provider and patient payment experiences.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead architecture and evolution of Headway's data platform (warehouse, ingestion, orchestration, CI/CD, monitoring, cloud infra). Serve as technical anchor across analytics, product, and ML teams, drive platform roadmaps, set standards, mentor engineers, and own end-to-end infrastructure decisions for scale and performance.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead and grow a data engineering team, define data platform architecture and reliability (warehouse, ingestion, transformations, orchestration), set engineering standards, partner cross-functionally to support analytics and ML, and translate technical decisions for executive stakeholders.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead and mature Headway's GRC program across certifications (HITRUST, SOC 2, PCI-DSS, HIPAA), third-party risk, security awareness training, and technical risk management. Manage audit readiness, vendor assessments, risk register, and cross-functional embedding of compliance. Build repeatable, AI-enabled processes and coordinate remediation and assessor activities.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead and grow an engineering team focused on provider growth. Partner with Product, Design, Marketing, and Data to build systems for acquisition, experimentation (A/B testing), AI-assisted experiences, lead capture/scoring/routing, and scale infrastructure while remaining an active technical contributor and mentor.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead product measurement strategy and complex evaluation for major product areas. Own experimentation standards, design causal and Bayesian analyses, build scalable measurement systems and dashboards, drive cross-team initiatives, mentor data scientists, and influence product decisions to improve mental healthcare outcomes.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead design vision and execution for Headway's provider EHR, building AI-native workflows across scheduling, documentation, telehealth, billing, and client engagement. Hire and coach a team of designers, prototype with AI/code tools, conduct user research with providers, ensure cross-product coherence, and deliver high-quality, scalable design systems and features.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own patient experiences across Health Systems, EAP, and Payer channels. Design referral-to-booking flows, co-branded journeys, provider directory improvements, and run multi-sprint experiments to improve conversion. Prototype and present working demos to partners, collaborate with PM, engineering, BD, and ops, and use AI-first tools to iterate from planning through launch.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead measurement and decision systems for patient growth: own incrementality, design experiments, build LTV/retention/forecasting models, create trusted marketing metrics, partner with Engineering for measurement plumbing, diagnose performance shifts, influence channel allocation, and mentor growth analytics teams.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead end-to-end design of an AI-agent-powered provider onboarding experience to replace multi-page credentialing forms. Partner with PM and Eng to prototype with AI tools, conduct provider research, improve conversion, and contribute to the design system and team AI practices.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead and grow a team building Headway's design system and foundational product experiences (insurance, support, security). Own internal tooling UX, hire and coach designers, partner with product and engineering, and champion design craftsmanship and high-quality visual and content design across the platform.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead design for Headway's Payer group, translating regulatory and clinical requirements into intuitive experiences. Define strategy and roadmap, prototype with AI tools and code, conduct customer research, influence provider behavior through feedback, and contribute to the design system and team AI practices.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead engineering for Headway's Patient Core Experience to build ML-powered matching, LLM-enabled patient features, and AI-era engineering practices. Own technical strategy, roadmap, and cross-functional triads to improve patient funnel metrics while scaling and managing engineering managers and teams in a regulated healthcare marketplace.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Design end-to-end experiences for group practices, owning onboarding, supervisory billing, admin tooling, packaging, and practice-level analytics. Partner with Sales, Customer Success, Product, and Engineering to drive growth, scale supervisory billing nationwide, and contribute AI-driven prototyping and design system improvements.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Build end-to-end fullstack features for a mental healthcare platform: design APIs and UIs, manage clinical and practice-management systems, integrate AI capabilities, and own product outcomes from schema to frontend.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Design and build reliable backend services powering clinical data, insurance billing, patient-facing infrastructure, and financial ledger systems. Scale high-integrity systems requiring idempotency, strong consistency, and pragmatic AI integration to automate provider workflows and enable personalized patient experiences.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead architecture and delivery of scalable data infrastructure: design and optimize ETL/ELT pipelines, enterprise data models, and data quality frameworks. Define platform standards, mentor engineers, drive cross-functional initiatives, and partner with analytics, data science, and engineering stakeholders to ensure reliable, production-grade data assets.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead and grow small engineering pods building provider-facing products that improve therapist workflows and scale provider acquisition. Partner cross-functionally to drive product outcomes, mentor engineers, remain a hands-on technical contributor, and shape how AI is used responsibly in clinical tools.
