Teams at Hello Heart

Leads client retention and expansion strategy for a healthcare technology portfolio. Builds executive relationships, drives renewals, contract negotiations, upsells, and revenue growth, while conducting market analysis and communicating client feedback internally. Partners with customer success, marketing, growth, product, clinical, and operations teams to improve client outcomes and product-market fit. Requires an MBA, consulting and healthcare experience, strong negotiation and relationship skills, and approximately 30–50% travel.

Provides legal counsel to product and commercial teams at a digital health company. Drafts and negotiates health plan, employer, partnership, data, technology licensing, MSA, BAA, and NDA agreements. Advises on AI-enabled products, privacy, intellectual property, product claims, healthcare regulations, CPOM, fee-splitting, telehealth, and fraud-and-abuse risks. Builds legal processes, templates, playbooks, and workflows while managing matters and providing practical risk guidance.

Leads revenue operations across the GTM funnel by building Salesforce and AI-powered dashboards, KPI frameworks, forecasting processes, and reporting workflows. Partners with GTM leadership, Finance, Systems, Enablement, and developers to improve data quality, translate business needs into technical requirements, manage processes, support adoption, and deliver executive-ready insights. Oversees reporting across Salesforce, Gong, Salesloft, Highspot, and related platforms.